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Patient experience, safety worse during pandemic, Leapfrog says

Health Care Dive

Patients reported issues with hospital staff responsiveness and said their experiences with care transitions out of a hospital setting worsened considerably during the pandemic, according to the watchdog.

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Radial Analytics Raises $3M to Optimize Patient Care Transitions

HIT Consultant

What You Should Know: – Radial Analytics , a Concord, MA-based company optimizing patient care transitions with real-time decision-support solutions for payers and providers, today announced it has raised $3M in funding led by Initialized Capital. Such opportunities to intervene often occur at care transitions.

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Review of 16 Proven Strategies to Improve Patient Satisfaction & Experience eBook

Readiness Rounds

2023 HCAHPS Scores Leave Much to be Desired The stark reality of patient satisfaction among US hospitals is simply that it’s not where it should be. From HCAHPS’s 2023 national results , the average overall hospital rating in terms of patient satisfaction was 70%. That is a C- in school terms. Plus many more strategies.

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Bamboo Health Streamlines Care Collaboration for Oak Street Health for Real-Time Patient Event Notifications

HIT Consultant

Real-Time Patient Event Notifications. This includes delivering real-time notifications whenever patients experience care events, whether they are at a hospital or emergency department, or post-acute in nature (SNF, LTACH, HHA, IRF, hospice)—leading to better awareness and more complete care.

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Transitional Care: How Can We Make it Better for Patients?

Healthcare Leadership

Threats to safe transitions from hospital to home: a consensus study in North West London primary care”, British Journal of General Practice , January 2020, [link] , accessed 24 April 2023. We have the technology to improve it, but do we have the will? Can’t wait to discuss this with the HCLDR community. Naylor M, Keating SA.

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What is the Ideal Patient Discharge Experience?

Healthcare Leadership

Since that is the case, healthcare providers should spend more time and energy improving their discharge experiences. Over the past year, I there has been a lot of focus on the front-end patient experience.

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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?