Readiness Rounds

OCTOBER 16, 2023

2023 HCAHPS Scores Leave Much to be Desired The stark reality of patient satisfaction among US hospitals is simply that it’s not where it should be. From HCAHPS’s 2023 national results , the average overall hospital rating in terms of patient satisfaction was 70%. That is a C- in school terms.

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Care Transition Patient Safety Patient Experience Hospitals 52

Healthcare Leadership

MARCH 19, 2023

Since that is the case, healthcare providers should spend more time and energy improving their discharge experiences. Over the past year, I there has been a lot of focus on the front-end patient experience.

Patient Safety 52

Patient Safety Care Transition Patient Experience Home Care 52

Readiness Rounds

JULY 31, 2023

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

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Patient Safety Nursing Care Transition Hospitals 52

Healthcare Leadership

APRIL 24, 2023

Threats to safe transitions from hospital to home: a consensus study in North West London primary care”, British Journal of General Practice , January 2020, [link] , accessed 24 April 2023. We have the technology to improve it, but do we have the will? Can’t wait to discuss this with the HCLDR community. Naylor M, Keating SA.

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HIT Consultant

MAY 17, 2022

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the Covid-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

Tertiary Care 98

Tertiary Care Nursing Patient Experience Patient Safety 98

HIT Consultant

JUNE 2, 2022

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

Tertiary Care 52

Tertiary Care Nursing Patient Experience Patient Safety 52

Patient Safety Movement

NOVEMBER 8, 2023

We at the Patient Safety Movement Foundation are known for our recognition of loved ones who have lost someone from preventable harm in healthcare. Taken together, the role of pharmacists as stewards of medication and patient safety continues to evolve and expand to benefit patients and our communities.

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Patient Safety Prevention Hospitals Nursing 69