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Contact Center Quality Assurance: What It Is And How It Works

Sequence Health

Otherwise, quality results and efficiency could drop off. Let’s talk about call center quality assurance and why it’s so important. What Is Call Center QA (Quality Assurance)? So part of your quality assurance is looking at how many patients are retained.

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Asynchronous video for pre-op boosts patient and staff experience

Healthcare It News

"And the message is scripted and standardized, which is fantastic from a quality assurance standpoint," she added. That's a big quality assurance gain. "If we put it all on async video, then they don't have to be regurgitating the same information constantly.


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Quality Assurance Assessment Fee (QAAF) and NF Rate Increase for Iowa Medicaid Providers; Also Virtual Town Hall

Briggs Healthcare

Mary Madison, RN, RAC-CT, CDP Clinical Consultant – Briggs Healthcare INFORMATIONAL LETTER NO.

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Insightful Overview of Internal Medicine Billing Services


P3Care works on quality assurance by making coding procedures easy for doctors to streamline revenue cycle management. P3 Care will make sure that they are following rules by HIPAA (Health Insurance Portability and Accountability Act) to protect patient personal information.

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Geisinger Deploys Exo’s POCUS Ultrasound Workflow Solution

HIT Consultant

What You Should Know: – Geisinger has announced their implementation of Exo’s point-of-care ultrasound (POCUS) workflow software, Exo Work s, to simplify and streamline ultrasound exam documents, billing and quality assurance to improve patient outcomes.

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The Benefits Of Strong QAPI Programs In Home Health Care

Home Health Care

Quality Assurance and Performance Improvement (QAPI) programs have been ubiquitous in the home health space for the past few years, but in light of the nationwide expansion of the Home Health Value-Based Purchasing (HHVBP), the process may begin to hold more weight than ever. This article is a part of your HHCN+ Membership.

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Enzee Health Nabs $1.5M for Cloud-Based Compliance Management Platform

HIT Consultant

The app provides a first-class, comprehensive quality assurance practice management system for medical imaging, radiation oncology, and radiation safety. With this funding round, Enzee Health can expand into all departments to deliver comprehensive quality data into one platform for hospitals.