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'Off the charts' patient satisfaction at LifeBridge Health's virtual urgent care center

Healthcare It News

Jonathan Thierman, president and chief executive, ExpressCare and Children's Urgent Care, at LifeBridge Health, previously had set up the LifeBridge Health Virtual Health Center. However, in the urgent care setting, he saw that few patients were using telemedicine and that wait times were far too long.

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Online reviews point to pressing challenges for urgent care

Healthcare It News

urgent care centers increased by 60%. But while that surge in demand highlights urgent care's value, especially when compared with crowded hospital emergency rooms, there are significant improvements that can be made for better patient experience, a new report shows. Between 2019 and 2023, patient volume at U.S.

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Castlight Health intros virtual urgent care for members

Healthcare It News

Castlight Health this week announced a new virtual urgent care service that integrates with its benefits navigation app. "By guiding members to the most effective and efficient care modalities – whether asynchronous, video, voice or chat – we're making high-quality care more accessible than ever," he added.

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Cigna study: Virtual care can reduce unnecessary ER, urgent care visits by 19%

Fierce Healthcare

Cigna study: Virtual care can reduce unnecessary ER, urgent care visits by 19%. Fri, 01/21/2022 - 14:24.

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Baptist Health brings urgent care waits down to 6 minutes with telemedicine

Healthcare It News

Staffing for urgent care sites has always been a challenge at Baptist Health, which is headquartered in Louisville, Kentucky, and serves that state and Indiana. "These virtual providers are centralized in our system and prior to the urgent care rollout already were available 24/7 for other virtual care needs."

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CHS subsidiary to acquire 10 urgent care centers

Health Care Dive

Community Health Systems is the latest for-profit health system to invest in urgent care, following peers like HCA and Tenet.

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NUHS app adds wait times, non-urgent care helpline features

Healthcare It News

The NUHS App now shows estimated wait times in near real time across emergency departments of National University Hospital and Ng Teng Fong General Hospital, as well as the urgent care centre of Alexandra Hospital. Wait times are refreshed every 30 minutes.