Healthcare It News

NOVEMBER 3, 2022

While healthcare needs technology to drive heightened patient experiences, technology can be a hinderance to the clinician experience. In fact, more than half of clinicians feel overwhelmed by administrative burden and frustrated by the challenges of accessing a patient's clinical information.

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Healthcare It News

JUNE 9, 2023

"While organizations are counting on efficiency gains and prime customer satisfiers like convenience and greater access to health information and greater provider collaboration, the foundation of future customer experience initiatives must be built on delivering empathy at scale."

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Patient Experience Integration Healthcare 334

Healthcare It News

MARCH 26, 2024

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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Patient Experience Doctors Nursing Healthcare 318

HIT Consultant

JANUARY 8, 2025

Frank Fawzi, IntelePeer CEO In todays digital-first world, AI-powered automation is redefining how we approach both customer and healthcare patient experiences. With the power to bridge the existing communication gaps in healthcare, AI technology is ensuring that patients receive the care and attention they deserve. The result?

Patient Experience 114

Patient Experience Healthcare Quality of Care Healthcare Providers 114

Healthcare It News

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Telemedicine 342

Telemedicine Patient Experience Integration Healthcare 342

Healthcare It News

DECEMBER 5, 2023

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. "This partnership will allow healthcare providers to improve listening and deepen understanding with the intention of delivering a more holistic patient experience."

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Patient Experience Integration Healthcare Providers Healthcare 291

Healthcare It News

DECEMBER 16, 2021

" The panel, moderated by Rebekah Angove, vice president of evaluation and patient experience at the Patient Advocate Foundation, noted that AI is already affecting patients both directly and indirectly. In ideal scenarios, for example, it's empowering doctors to spend more time with individuals.

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Patient Experience Life Sciences Doctors Healthcare 363

Health Care Dive

SEPTEMBER 18, 2023

Find out how an NYC hospital system improved care, enhanced the patient experience and reduced admin staff workload by modernizing the check-in process.

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Patient Experience Hospitals 313

Healthcare It News

FEBRUARY 23, 2024

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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Patient Experience Population Health Hospitals Integration 283

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Patient Experience Integration Digital Care Hospitals 315

Healthcare It News

MARCH 17, 2023

In a sneak peek at athenahealth's plans for the HIMSS23 Conference and Exhibition this April, CEO Bob Segert said that a key highlight will be the company's focus on improving the patient creating a consumer-grade patient experience – including a showcase of new features.

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Patient Experience Doctors Integration Hospitals 322

Healthcare It News

AUGUST 4, 2022

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.

Patient Experience 349

Patient Experience Integration Healthcare Providers Healthcare 349

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Patient Experience Prevention Hospitals Healthcare 326

Fierce Healthcare

MAY 1, 2024

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

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Patient Experience Hospitals Prevention Patient Safety 321

Healthcare It News

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued.

Patient Experience 313

Patient Experience Telemedicine Nursing Hospitals 313

Healthcare It News

JULY 11, 2024

An online community for atrial fibrillation will connect patients and caretakers with information on the disease and help to increase beneficial partnerships, says Jim Kaveney, founder of Unlimited Heart Health & Wellness.

Patient Experience 253

Patient Experience 253

Healthcare It News

APRIL 17, 2023

CT at the North Building, Level 3, Hall B, Booth 8300-8313, Patient Engagement 365. Rebecca Stametz will offer more detail in the HIMSS23 session "Geisinger's Journey with Digital Whiteboards: Measuring the Impact." " It is scheduled for Thursday, April 20, at 10:15 a.m. -

Patient Experience 316

Patient Experience 316

Healthcare It News

DECEMBER 16, 2024

For hospitals to fully understand the patient experience, integration of the clinical, financial and communications sides of the patient journey is needed, according to Kelly Arduino, Healthcare Industry Leader at Wipfli. The electronic health record has the clinical side covered, and the majority of hospitals have an EHR.

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Patient Experience Hospitals Integration Healthcare 246

Health Care Dive

MAY 20, 2024

UPshow CONNECT is a patient engagement platform that leverages ChromeOS. It enhances the patient experience, boosts brand reputation and offers seamless integration for individual clinics and the corporate office.

Patient Experience 246

Patient Experience Integration 246

Healthcare It News

MARCH 1, 2024

Ahead of HIMSS24, they discuss their upcoming book, "Diagnosed," which is written for patients navigating their care journey, and preview an accompanying white paper designed to help IT leaders create intuitive and empathetic patient experiences.

Patient Experience 261

Patient Experience 261

Medbridge Education

NOVEMBER 7, 2024

It’s not that patients no longer value in-person care; on the contrary—they simply want the fast connection and engagement that […] The post What Do Patients Want from Digital Care? 4 Difference Makers That Improve the Patient Experience appeared first on MedBridge Blog.

Patient Experience 102

Patient Experience Digital Care Healthcare Providers Healthcare 102

Meditech

FEBRUARY 11, 2025

Patients have always been at the heart of our mission here at MEDITECH. While our patient portal has always been focused on the patient, weve taken it to the next level with enhanced accessibility , intuitive features such as a current stay dashboard, and continued convenient access through our MHealth app.

Patient Experience 109

Patient Experience 109

Healthcare It News

NOVEMBER 14, 2023

"In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

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Patient Experience Telemedicine Prevention Clinical Practice 302

Fierce Healthcare

JANUARY 16, 2024

Innovaccer, maker of digital tools for providers, has acquired Cured, a digital marketing and customer relationship management [CRM] platform. | The strategic purchase adds more than 20 health systems and first-time digital health clients to Innovaccer’s current portfolio of customers.

Patient Experience 320

Patient Experience 320

Healthcare It News

APRIL 8, 2025

Sponsor: Wolters Kluwer Primary topic: Patient Engagement Topic: Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: Wolters Kluwer Enterprise Taxonomy: Quality Care Care Short Headline: 3 keys to providing an elevated patient experience Region Tag: Global Edition Node settings: Exclude from Accelerate RSS (..)

Patient Experience 176

Patient Experience 176

Healthcare It News

MAY 6, 2025

"AI tools autonomously perform tasks such as summarizing information, interacting with patients, scheduling follow-ups, and more," Garrett Adams, Epic's vice president of research and development, explained in March. "These capabilities can improve the overall patient experience and streamline clinical workflows."

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Patient Experience Integration Healthcare 276

Healthcare It News

MAY 6, 2025

It is also preparing its system to enable remote patient monitoring as value-added care to improve the patient experience further. Roberto Tampubolon, Corporate IT Officer, SMC Telogorejo Hospital "EMRAM 6 has improved our patient experience – our Google review to 4.9

Hospitals 280

Hospitals Patient Safety Patient Experience Integration 280

Healthcare It News

OCTOBER 12, 2024

We spoke with him about what he sees as the problem with the patient experience , his suggestion that it is necessary for providers to adopt digital tools, what may happen if hospitals and health systems embrace digital tools on the patient side, and an example of a common patient process today versus how it would go in a highly digital environment.

Healthcare 289

Healthcare Patient Experience Accountability Hospitals 289

Healthcare It News

FEBRUARY 11, 2025

Sponsor: ServiceNow Primary topic: Patient Engagement Topic: Artificial Intelligence Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow Enterprise Taxonomy: AI Analytics Short Headline: Drive efficiencies and improve patient experiences with AI Region Tag: Global Edition Node settings: Exclude (..)

Patient Experience 153

Patient Experience 153

HIT Consultant

FEBRUARY 28, 2025

Bill Bruno, CEO at Celebrus Patient experience (PX) in healthcare is a crucial factor in engagement, compliance, and operational efficiency. But as digital interactions increasingly shape how patients access and navigate care, healthcare providers are rethinking their strategies.

Patient Experience 59

Patient Experience Healthcare Providers Healthcare Physical Therapy 59

Healthcare It News

NOVEMBER 21, 2024

Oklahoma Heart Hospital was founded in 2002 with the idea of being something truly different – an all-digital hospital with a heavy focus on the patient experience and the latest automation that would change the way healthcare is delivered. Patients are happy. Patients' families are happy. It has succeeded.

Hospitals 267

Hospitals Patient Experience Nursing Doctors 267

Healthcare It News

JANUARY 21, 2025

Henriksen emphasized, “Stay focused on how the patient experiences care while providing that care at a lower cost with higher quality.” ” Healthcare organizations already have strong foundations in IT governance, privacy, security and user experience.

Healthcare 302

Healthcare Patient Experience Integration Hospitals 302

HIT Consultant

MARCH 3, 2025

The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design. By prioritizing workflow optimization, cutting-edge technology, and patient access, hospitals can elevate the standard of care while enhancing operational sustainability.

Patient Experience 52

Patient Experience Hospitals Integration Patient Safety 52

Health Care Dive

FEBRUARY 18, 2025

How a hospital with one of the busiest ERs in the nation is integrating data across sources to improve care.

Patient Experience 196

Patient Experience Integration Hospitals 196

Healthcare It News

FEBRUARY 20, 2025

Second, patients will be looking for health systems that support them holistically as they increasingly understand the power of their health data, both in terms of its predictive capabilities and its ability to personalize treatment plans.

Patient Experience 212

Patient Experience Healthcare Providers Primary Care Health Data 212

Healthcare It News

APRIL 16, 2025

"How will it directly impact the clinicians and patient experience? Are you looking for an ROI relative to seeing more patients? "It's critical you have active operational sponsors so it is not 'just an IT project.' ' "Determine your success metrics," she continued.

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Quality of Care Patient Experience Nursing Integration 295