Readiness Rounds

OCTOBER 16, 2023

2023 HCAHPS Scores Leave Much to be Desired The stark reality of patient satisfaction among US hospitals is simply that it’s not where it should be. From HCAHPS’s 2023 national results , the average overall hospital rating in terms of patient satisfaction was 70%. That is a C- in school terms.

Care Transition 52

Care Transition Patient Safety Patient Experience Hospitals 52

Healthcare Leadership

APRIL 24, 2023

Threats to safe transitions from hospital to home: a consensus study in North West London primary care”, British Journal of General Practice , January 2020, [link] , accessed 24 April 2023. We have the technology to improve it, but do we have the will? Can’t wait to discuss this with the HCLDR community. Naylor M, Keating SA.

Care Transition 52

Care Transition Nursing Primary Care General Practice 52

Readiness Rounds

JULY 31, 2023

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

Patient Safety 52

Patient Safety Nursing Care Transition Hospitals 52

Home Health Care

DECEMBER 6, 2023

It was established with the goal of improving the quality of health care services and patient safety through accreditation and certification programs. We’ve also recently added accreditation for hospitals which has allowed us to make an even greater impact across the continuum.

Regulations 83

Regulations Care Transition Telemedicine Patient Safety 83

Healthcare Leadership

MARCH 19, 2023

In a paper published in 2021, the authors has this to say about the importance of discharge planning: Patients who do not have enough information about their discharge plans have decreased treatment compliance, decreased patient safety, increased emergency department (ED) recidivism, and poor satisfaction.

Patient Safety 52

Patient Safety Care Transition Patient Experience Home Care 52

HIT Consultant

MAY 17, 2022

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the Covid-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

Tertiary Care 98

Tertiary Care Nursing Patient Experience Patient Safety 98

HIT Consultant

JUNE 2, 2022

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

Tertiary Care 52

Tertiary Care Nursing Patient Experience Patient Safety 52