Readiness Rounds

OCTOBER 16, 2023

2023 HCAHPS Scores Leave Much to be Desired The stark reality of patient satisfaction among US hospitals is simply that it’s not where it should be. From HCAHPS’s 2023 national results , the average overall hospital rating in terms of patient satisfaction was 70%. The number one reason we do what we do is the patient.

Care Transition 52

Care Transition Patient Safety Patient Experience Hospitals 52

Healthcare Leadership

APRIL 24, 2023

Last month on HCLDR we discussed the ideal patient discharge experience (patient separation for those in the EU and Australia). It got me thinking about another aspect of the patient journey that does not get attention – patient transfers and transitions between healthcare organizations. The Patient?

Care Transition 52

Care Transition Nursing Primary Care General Practice 52

Readiness Rounds

JULY 31, 2023

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

Patient Safety 52

Patient Safety Nursing Care Transition Hospitals 52

Healthcare Leadership

MARCH 19, 2023

Since that is the case, healthcare providers should spend more time and energy improving their discharge experiences. Over the past year, I there has been a lot of focus on the front-end patient experience. Q1 What aspect of the patient discharge process needs the most improvement?

Patient Safety 52

Patient Safety Care Transition Patient Experience Home Care 52

HIT Consultant

MAY 17, 2022

Ben Sawyer, VP of Market Development at ABOUT Healthcare, Inc. There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the Covid-19 pandemic. Additionally, burned-out employees are also 2.6

Tertiary Care 98

Tertiary Care Nursing Patient Experience Patient Safety 98

HIT Consultant

JUNE 2, 2022

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

Tertiary Care 52

Tertiary Care Nursing Patient Experience Patient Safety 52

NASHP

AUGUST 9, 2021

5] These suggested changes often target individuals, hospitals, providers, and the broader health care system. In Illinois , the MMRC notes that health care providers must, by state law, use the Illinois Prescription Monitoring Program to review patients’ past prescriptions and identify potential dependence and drug-seeking behavior.

Medicaid 52

Medicaid Prevention Primary Care Hospitals 52