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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

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How Electronic Health Records Help to Engage Patients and Reduce Errors

Medical GPS

The receptionist who answered the phone informed me I could set up an account through their online patient portal and retrieve all of the notes taken during his appointment, as well as contact his doctor, and review his medical records.

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Expanding the dialogue on experience excellence to long term care

The Beryl Institute

When we first developed the definition for patient experience with a group of contributing healthcare leaders, four themes emerged as central to our discussion and ultimately to the definition itself – the sum of all interactions , shaped by an organization’s culture, that influence patient perceptions across the continuum of care.

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From Telemedicine to Complete Virtual Care and Beyond

HIT Consultant

Birth of Telemedicine The genesis of telemedicine can be traced back to Boston during the late 1960’s with the birth of a fully functioning telemedicine system operating between Mass General Hospital (MGH) and the Logan Airport Medical Station. Byron Brooks, an electrical engineer and medical doctor. Kilimanjaro.

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Engagement, Interoperability, and the Future of the Healthcare Tech Stack

HIT Consultant

For all of the advanced clinical technology hospitals across the country leverage to stay on the bleeding edge of innovative patient care, healthcare, as an industry, has been extremely slow to adapt when it comes to implementing modern technology to improve everyday processes—both inside and outside clinical settings.

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Newsletter, October 2023

Patient Safety Movement

In this time of multiple wars, we also want to recognize the heroism of the healthcare workers who have stayed, or traveled to, very dangerous locations to take care of the injured—often at great risk to themselves and with very limited supplies. to $45 billion each year. Ask if you should shower before having surgery.