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Review of 16 Proven Strategies to Improve Patient Satisfaction & Experience eBook

Readiness Rounds

2023 HCAHPS Scores Leave Much to be Desired The stark reality of patient satisfaction among US hospitals is simply that it’s not where it should be. From HCAHPS’s 2023 national results , the average overall hospital rating in terms of patient satisfaction was 70%. That is a C- in school terms. Plus many more strategies.

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Centers for Medicare and Medicaid Innovation Center: Equity and Vision

Sheppard Health Law

The five strategic objectives for advancing this systemwide transformation include (1) Drive Accountable Care, (2) Advance Health Equity, (3) Support Innovation, (4) Address Affordability, and (5) Partner to Achieve System Transformation. Strategic Objective 1: Drive Accountable Care.

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How Electronic Health Records Help to Engage Patients and Reduce Errors

Medical GPS

The receptionist who answered the phone informed me I could set up an account through their online patient portal and retrieve all of the notes taken during his appointment, as well as contact his doctor, and review his medical records.

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Social Determinants of Health Risks Challenge the Promise of Hospital-to-Home

Health Populi

In the wake of the pandemic and growing consumer preferences, the hospital-to-home movement is gaining traction among health systems. Amidst bullish forecasts for the promise of hospital-to-home discharges, the ability for many patients to make this migration would be a difficult bridge to cross.

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Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the Covid-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

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From Telemedicine to Complete Virtual Care and Beyond

HIT Consultant

Birth of Telemedicine The genesis of telemedicine can be traced back to Boston during the late 1960’s with the birth of a fully functioning telemedicine system operating between Mass General Hospital (MGH) and the Logan Airport Medical Station.

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4 Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.