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5 Healthcare Call Center Challenges and How to Solve Them

Sequence Health

Ensure that call center agents are well-trained in HIPAA (Health Insurance Portability and Accountability Act) compliance and other relevant regulations to safeguard patient data. Solution Implement stress management programs, regular breaks, and work rotation schedules to prevent agent burnout.

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Caption Health Receives CE Mark for AI Ultrasound Tech

HIT Consultant

Today, it can be used at scale to detect signs of heart failure in at-risk patients in doctors’ offices and even at home, helping to prevent avoidable hospitalizations and support improved clinical outcomes. since it received FDA 510(k) clearance in 2020. “Our

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With QAPIs, Home Health Providers Should Opt For Tailored Approaches

Home Health Care

Curating a specific plan based on a home health provider’s needs, deficiencies and vulnerabilities is key to having successful Quality Assurance and Performance Improvement (QAPI) programs. Broadly, QAPI refers to any kind of auditing or quality metric standards a home health agency hopes to abide by.

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Adverse Events Toolkits: Medical Record Review Methodology and Clinical Guidance for Identifying Patient Harm

Briggs Healthcare

Toolkit: Medical Record Review Methodology Provides an explanation of the OIG methodology, including details about our definition of patient harm and how we categorized events by severity and preventability. It also includes tips on overcoming common challenges (such as complex cases) and quality assurance.

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BREAKING NEWS: Update to COVID-19 Emergency Declaration Blanket Waivers for Specific Providers

Briggs Healthcare

We also recommend that providers continue to follow CDC guidance for preventing the spread of COVID-19 especially during activities that may increase patient or resident contact. e)(4) CMS waived the requirement that prevents a physician from delegating a task when the regulations specify that the physician must perform it personally.

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Supporting Youth Mental Health through Crisis Stabilization Facilities: Wisconsin Case Study

NASHP

13] Wisconsin Statute 51.042 establishes YCSFs in the state, defined as “a treatment facility with a maximum of eight beds that admits a minor to prevent or de-escalate the minor’s mental health crisis and avoid admission of the minor to a more restrictive setting.”[14] Across the U.S., 5] Additionally, 18.1

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State Policy Considerations to Support Equitable Systems of Care for Children and Youth with Special Health Care Needs 

NASHP

Data Collection, Sharing, Use, and Quality Assurance The availability of robust, adequate, and equitable data is crucial for states to identify and address health disparities or barriers that result in limited or reduced access to high-quality and coordinated care for CYSHCN and their families.

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