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How AI can improve patient experience and patient engagement

Healthcare It News

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

ChatGPT has been making an impact on enduring healthcare challenges. Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits.

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Mercy overhauls its systems for a better patient experience

Healthcare It News

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Leveraging the cloud and AI to transform the patient experience

Healthcare It News

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

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How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare It News

"Like so many specialties, GI is facing a huge backlog of preventive care and deferred screenings as well as treating patients to achieve and maintain remission," he continued. "Our eight advanced practice providers are seeing patients all day; our 42 gastroenterologists are caring for patients all day and after hours.

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APAC to double down on home hospitalisation, tech-enabled preventive care

Healthcare It News

Home hospitalisation, tech-enabled preventive care, and genomic data-driven personalised care are some of the emerging trends in care in the Asia-Pacific region. Pondering the same question, Dr Han said it remains a challenge for providers to efficiently collect and analyse a patient's everyday data for preventive care.

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IHH Healthcare migrates Malaysia, S'pore database systems to cloud

Healthcare It News

Private healthcare group IHH Healthcare has moved several on-premise database systems of its hospitals across Malaysia and Singapore to the cloud. The move also "improves patient and clinician user experiences with faster and more reliable access to secure, up-to-date information," according to Oracle.