Healthcare Patient Experience Performance improvement Prevention 
Readiness Rounds
SEPTEMBER 25, 2023
Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.
HIT Consultant
SEPTEMBER 21, 2022
While the entire healthcare industry is inching toward giving people more autonomy to manage their care, we can’t seem to hand over the keys just yet. The latest KLAS data on patient preferences shows that most individuals interacting with the healthcare system want greater control, especially over their care visits.
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Readiness Rounds
AUGUST 14, 2023
In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. It is unlikely to consistently improve and sustain patient experience without hardwiring the Executive Leadership Rounds process.
Vie Healthcare
DECEMBER 20, 2023
So psychological safety has been recognized across multiple studies, a vast array of studies as the foundation, the core necessary but not sufficient element for high performing teams. And in healthcare, the fears are patient deaths and poor patient outcomes and whatever that means for the organization.’’
Readiness Rounds
AUGUST 28, 2023
Cleanliness, maintenance, noise… every aspect contributes to how patients perceive their journey through your hospital. Join us as we explore how factors such as cleanliness, maintenance, first impressions, noise control, and food services collectively contribute to an enhanced healthcare journey. Do not wait for work orders.
Vie Healthcare
SEPTEMBER 2, 2022
In Episode 53 of The Healthcare Leadership Experience Jim Cagliostro is joined by Creston Tate, DO, Medical Director of WellSpan Health Urgent Care to discuss the challenges of hiring healthcare workers in the wake of ‘’The Great Resignation.’’. How the ‘’Great Resignation’’ affects patients. Episode Introduction.
Vie Healthcare
JUNE 21, 2023
Is it an infection prevention issue? Show Links Connect with Lisa Miller on LinkedIn Connect with Jim Cagliostro on LinkedIn Connect with Ryan Dos Reis on LinkedIn Check out VIE Healthcare and SpendMend You’ll also hear: A need to get involved; Ryan’s early career in healthcare, from med-surg and progressive cardiac care to CTICU. ‘’I
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