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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Epic integrates Qualtrics patients' experience data

Healthcare It News

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. If a patient reports scheduling frustrations, Qualtrics can flag it in Epic for the right team through the new integration. Enterprise Taxonomy:

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

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HIMSSCast: Patient experience in 2024: What's next?

Healthcare It News

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question. The question is: How to continually improve it?

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Innovative Ways to Improve Your Patients’ Digital Experience

Speaker: Prof. Dina Ziadlou, Ph.D., Professor at School of Health Science at Colorado Technical University, USA, Executive Board Member & Chair of Digital Transformation Leadership at International Society for Telemedicine and e-Health, Switzerland

Over the past few years, the healthcare field has undergone a digital revolution. The widespread adoption of innovations like EHR, patient portals, and telemedicine services has changed how both providers and patients interact with healthcare. But in the midst of these changes, has patient engagement been overlooked?

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HIMSSCast: Five steps to a better patient experience

Healthcare It News

IDC Research's Research Director, Value-based Healthcare IT Transformation Strategies, Jennifer Eaton had this to say in recent research: "To meet consumer needs and demands, healthcare is using technology more than ever to support meaningful, productive and engaging interactions. Enterprise Taxonomy:

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Hospitals' patient experience, preventable infection improving after pandemic struggles, Leapfrog finds

Fierce Healthcare

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)