HIT Consultant

AUGUST 21, 2023

Talkdesk Joins Epic’s Pals Program to Co-Innovation on Integrated Patient Experience SolutionsWhat You Should Know: – Talkdesk®, Inc., It gives providers a comprehensive tool for managing patient interactions, maximizing efficiency, empowering staff, and improving patient experience.

Patient Experience 94

Patient Experience Integration Healthcare Providers Healthcare 94

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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Patient Experience Integration Digital Care Hospitals 229

Healthcare It News

DECEMBER 16, 2021

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems. Twitter: @kjercich.

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Patient Experience Life Sciences Doctors Integration 325

HIT Consultant

AUGUST 28, 2023

announced the release of two new display models for the healthcare industry , engineered to enhance the patient experience. It is also equipped with a business management suite for easy enrollment, configurations and welcoming messages for new patients. What You Should Know: Samsung Electronics Co.,

Patient Experience 98

Patient Experience Healthcare Integration Hospitals 98

Cloud Blogs

JANUARY 23, 2023

Today's healthcare providers face an onslaught of complex challenges, including higher costs, staffing shortages, evolving patient expectations, and increased competition. The webinar will also share how healthcare organizations can empower care teams, enhance patient engagement, and raise the bar on health outcomes.

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Patient Experience Healthcare Healthcare Providers Health Technology 122

Healthcare It News

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Sign Up for our daily or weekly newsletters. By HIMSS Media | December 01, 2021. Health IT Investment: The Next Five Years.

Patient Experience 180

Patient Experience Telemedicine Hospitals Population Health 180

Healthcare It News

APRIL 21, 2024

Private healthcare group IHH Healthcare has moved several on-premise database systems of its hospitals across Malaysia and Singapore to the cloud. The move also "improves patient and clinician user experiences with faster and more reliable access to secure, up-to-date information," according to Oracle.

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Healthcare Private Healthcare Hospitals Patient Experience 242

Healthcare It News

NOVEMBER 14, 2023

Healthcare IT News published a special report highlighting many of these vendors with detailed descriptions of their products. "Co-managed patient care is achieved through EHR and health information exchanges, as well as more traditional means of collaboration like provider-to-provider calls where discussion is warranted.

Patient Experience 226

Patient Experience Telemedicine Prevention Clinical Practice 226

Healthcare It News

MARCH 6, 2024

billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. "The result was patients had to enter their medical history or medication lists and wonder why the doctor didn't know it already, leading to patient frustration and feelings of disconnection.

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Urgent Care Healthcare Primary Care Patient Experience 296

HIT Consultant

DECEMBER 5, 2023

What You Should Know: – Qualtrics , the pioneer of experience management, and Epic , the leader in comprehensive health record (CHR) technology, have joined forces to revolutionize patient experience. Together, our collaboration will help members of the Epic community exceed patients’ evolving expectations.”

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Integration Patient Experience Healthcare Providers Healthcare 105

HIT Consultant

FEBRUARY 14, 2023

Toni Land, Head of Clinical Healthcare Experience at Medallia It’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. Meeting these communications expectations is integral to building trust. #3: So what can organizations do to rise to the challenge?

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Patient Experience Healthcare Integration 98

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

Patient Experience 248

Patient Experience Telemedicine Urgent Care Integration 248

HIT Consultant

MARCH 8, 2024

What You Should Know: – Genesys ®, a provider of cloud-based experience orchestration solutions powered by AI, has announced a strategic integration with Epic to enhance patient communication and care experiences. Additionally, six of the top ten US health systems rely on Genesys to enhance the patient experience.

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Integration Healthcare Providers Patient Experience Healthcare 98

HIT Consultant

JANUARY 1, 2024

Navigating the portal of a healthcare system to find a physician who specializes in the care they need or make an appointment can be an ordeal in comparison. Clunky and confusing, they can frustrate patients, exacerbate worry, delay treatment and harm the reputation and business of a healthcare entity.

Patient Experience 111

Patient Experience Healthcare Accountability Prevention 111

Healthcare It News

MARCH 12, 2024

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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Healthcare Life Sciences Integration Accountability 252

Healthcare It News

NOVEMBER 29, 2023

Some behavioral healthcare practices have begun advancing their patient portal and mobile app offerings. Native telehealth integration was a rarity in patient portals not too long ago. Why is it important for behavioral healthcare practices to embrace patient portals?

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Healthcare Primary Care Patient Experience Integration 261

HIT Consultant

APRIL 21, 2022

What You Should Know: Today, NexHealth announced its $125M Series C funding, bringing the company’s valuation to $1B for its patient experience platform. The financing will fuel talent acquisition as well as the development of new platform features designed to streamline the patient experience. NexHealth API.

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Patient Experience Doctors Integration Healthcare 98

Sequence Health

MARCH 6, 2024

In the dynamic landscape of healthcare communication, the concept of First Call Resolution (FCR) is critical to unparalleled patient service. Agents well-versed in healthcare policies, procedures, and systems can efficiently handle patient inquiries.

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Patient Experience Integration Healthcare 52

Healthcare It News

JANUARY 23, 2023

This past year may very well have been the year the "new normal" was sealed for healthcare – one that includes a lot more telehealth, remote monitoring and other virtual care than ever before. Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity.

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Telemedicine Healthcare Patient Experience Integration 339

HIT Consultant

APRIL 8, 2024

What You Should Know: – Press Ganey , a provider of healthcare experience measurement and data analysis, announced a collaboration with Epic to integrate nurse-sensitive indicators (NSIs) and outcomes directly into Press Ganey’s National Database of Nursing Quality Indicators ( NDNQI ). What is the NDNQI?

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Integration Nursing Patient Safety Quality Improvement 52

Cloud Blogs

JANUARY 23, 2023

Today’s healthcare providers face an onslaught of complex challenges, including higher costs, staffing shortages, evolving patient expectations, and increased competition. The webinar will also share how healthcare organizations can empower care teams, enhance patient engagement, and raise the bar on health outcomes.

Patient Experience 52

Patient Experience Healthcare Healthcare Providers Health Technology 52

HIT Consultant

FEBRUARY 2, 2023

Branden Neish, Chief Product Officer at Weave Rising inflation and a looming recession are causing small healthcare practices to tighten their belts and eliminate unnecessary costs. Still, too many healthcare leaders are divesting where it may end up hurting them in the long run: digital solutions.

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Patient Experience Healthcare Integration Healthcare Providers 52

Cloud Blogs

JANUARY 23, 2023

Today's healthcare providers face an onslaught of complex challenges, including higher costs, staffing shortages, evolving patient expectations, and increased competition. The webinar will also share how healthcare organizations can empower care teams, enhance patient engagement, and raise the bar on health outcomes.

Patient Experience 52

Patient Experience Healthcare Healthcare Providers Health Technology 52

HIT Consultant

DECEMBER 28, 2023

Wayfinding solutions help the front desk by preventing time-consuming phone calls to deliver directions and encouraging patients to arrive on time for appointments. Automate Reminders Each year, the healthcare industry loses $150 billion in missed appointments. Physician practices need to work smarter, not harder.

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Patient Experience Prevention Integration Doctors 116

Healthcare It News

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. This fit seamlessly into the already established Yosi pre-registration systems, and continued to fully integrate with the practice's patient database.

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Primary Care Integration Telemedicine Patient Experience 191

HIT Consultant

JANUARY 16, 2024

a leading healthcare technology company, announced the acquisition of Cured , a renowned digital marketing and CRM platform specifically designed for healthcare. Innovaccer’s robust data platform and AI capabilities will be combined with Cured’s expertise in patient engagement and growth strategies.

Patient Experience 52

Patient Experience Healthcare Prevention Integration 52

HIT Consultant

APRIL 17, 2023

What You Should Know: Rimidi , a leading clinical management platform designed to optimize clinical workflows, enhance patient experiences and achieve quality objectives, today announced the company is now integrated with MEDITECH Greenfield. Specifically, the integration:

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Integration Patient Experience Healthcare 98

Sequence Health

JUNE 29, 2022

How do we define the “patient experience”? According to the Agency for Healthcare Research and Quality (AHRQ), the patient experience is defined as the range of interactions that patients have with the healthcare system. The patient experience, however, is not the same thing as patient satisfaction.

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Patient Experience Healthcare Doctors Healthcare Providers 52

HIT Consultant

FEBRUARY 18, 2024

For healthcare organizations, that means a constant barrage of possibilities for new and better technology. Yet, when viewed through the lens of improving patient outcomes, data integration rises to the top of the priority list.

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Integration Quality Improvement Medical Technology Healthcare 98

HIT Consultant

MARCH 28, 2024

What You Should Know: – A new report by HFS Research, in collaboration with Cognizant , sheds light on critical trends shaping the future of healthcare in the United States. This disconnect can negatively impact patient engagement and health outcomes.

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Integration Patient Experience Health Science Primary Care 59

HIT Consultant

MARCH 5, 2024

What You Should Know: Zocdoc, the leading healthcare marketplace that makes it easy for patients to find and book in-person or virtual care across over 250 specialties and more than 18,000 insurance plans today announced the launch of its Integration Partner Program.

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Integration Patient Experience Healthcare 52

Cloud Blogs

FEBRUARY 28, 2023

Microsoft Cloud for Healthcare provides trusted, integrated capabilities that make it easier for health organizations to improve the patient's experience. For health organizations, understanding patient journeys is crucial to their success.

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Patient Experience Ambulatory Care Healthcare Providers Healthcare 75

HIT Consultant

JANUARY 20, 2022

an EverHealth® solution that is developing an essential platform and services for modern medical practices, today announced an integration partnership with Solv , an app that delivers everyday healthcare on-demand, equipping providers with the technology they need to improve patient access to quality healthcare, virtually or in person.

Patient Experience 52

Patient Experience Integration Healthcare 52

Healthcare It News

OCTOBER 13, 2022

Microsoft this week unveiled new capabilities to help solve some common roadblocks to enhancing patient engagement and effective health team collaboration, and to help support healthcare organizations more easily leveraging their enterprise data warehousing to fuel clinical and operational analytics. WHY IT MATTERS. LARGER TREND.

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Healthcare Integration Health Data Patient Experience 266

Isabel Healthcare Blog

OCTOBER 22, 2021

Join your HCIC colleagues for an exclusive look at measurable consumer engagement, patient access and labor productivity gains using chat in a complex health system. In 76 days, the MedChat pilot generated 7,000 chats, half of which were new patients and 90% were fulfilled using chatbots and AI without agent assistance required at all.

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Patient Experience Integration Healthcare 96

Healthcare It News

AUGUST 23, 2022

Despite the much-needed push toward technologies like cloud computing and artificial intelligence (AI), a Presido survey found healthcare IT leaders are still struggling with cloud adoption issues. The leading factor for cloud adoption among healthcare IT leaders, however, was help achieving compliance, cited by 52% of healthcare respondents.

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Healthcare Patient Experience Regulations Integration 206

Healthcare It News

MARCH 5, 2024

WHY IT MATTERS EHR and PM vendors enable providers to seamlessly integrate their scheduling software with Zocdoc to surface their real-time appointment availability and facilitate instant online scheduling. Zocdoc said its marketplace aggregates real-time in-person or virtual care medical appointments across more than 250 specialties.

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Primary Care Integration Patient Experience Healthcare 247