Doctors Hospitals Patient Experience Performance improvement 
Vie Healthcare
MAY 8, 2024
Ultimately, when you think about that term, at its core, patient-centered care is about ensuring that healthcare systems and all of their processes are fundamentally designed around the patient’s needs or their experiences or their preferences I should say. And it requires both a shift in mindset and operations.’’
Vie Healthcare
OCTOBER 10, 2023
Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Vie Healthcare
SEPTEMBER 20, 2023
She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. ” 14:03 Opening up conversations around the patient experience Denise said the patient experience starts at the first moment of engagement. ‘’….But
Vie Healthcare
OCTOBER 4, 2023
Episode Introduction Justin shares the lightbulb moment that led to a change in his focus, the three keys to LifeMD’s success, and how compliance and mentality can improve the patient experience. There are three big things that I think a direct to patient telehealth company needs to be successful.
Vie Healthcare
DECEMBER 13, 2023
Episode Introduction In a wide-ranging conversation, Todd and Joshua share their transformative patient-doctor journey, the most important component of the quadruple aim, and why healthcare providers need to ‘’put the keyboard down.’’ It takes months to see your family doctor, and that shouldn’t be the case.’’
Readiness Rounds
JULY 31, 2023
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?
Vie Healthcare
NOVEMBER 8, 2023
You know, your primary doctor was probably the only doctor in your village who came and came to your home. But now it’s all happening in the hospital. And it’s all done by doctors, which there really isn’t that much training, to be honest. So these conversations we’re having in your house. So it’s much more secular now.
Expert insights. Personalized for you.
52 
Let's personalize your content