Vie Healthcare
SEPTEMBER 20, 2023
She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. ” 14:03 Opening up conversations around the patient experience Denise said the patient experience starts at the first moment of engagement. ‘’….But
Vie Healthcare
OCTOBER 4, 2023
Episode Introduction Justin shares the lightbulb moment that led to a change in his focus, the three keys to LifeMD’s success, and how compliance and mentality can improve the patient experience. There are three big things that I think a direct to patient telehealth company needs to be successful.
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Vie Healthcare
DECEMBER 13, 2023
Episode Introduction In a wide-ranging conversation, Todd and Joshua share their transformative patient-doctor journey, the most important component of the quadruple aim, and why healthcare providers need to ‘’put the keyboard down.’’ It takes months to see your family doctor, and that shouldn’t be the case.’’
Vie Healthcare
OCTOBER 10, 2023
Episode Introduction Sue shares how creating a volunteer army transformed a struggling community hospital into a profitable, national award-winner, why the patient experience and the employee experience can’t be separated and reveals strategies that can move 20% in a patient satisfaction metric in 18 months.
Twistle
NOVEMBER 10, 2021
The expectation of the patient experience and what it means to be engaged and communicated with has changed as well. Consider that, according to the recent Pega Systems 2021 Healthcare Engagement Survey , 63% of patients agree that they would switch doctors due to poor communication or engagement.
Vie Healthcare
NOVEMBER 8, 2023
You know, your primary doctor was probably the only doctor in your village who came and came to your home. And it’s all done by doctors, which there really isn’t that much training, to be honest. And it’s all done by doctors, which there really isn’t that much training, to be honest. So it’s much more secular now.
Readiness Rounds
JULY 31, 2023
Are you unsure whether they genuinely contribute to patient safety and enhance the overall patient experience? Patients can use the boards to express their needs, concerns, enabling healthcare professionals to address them promptly. The 8 Dos of a Successful Patient Communication Board 1.
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