article thumbnail

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare It News

Healthcare IT News published a special report highlighting many of these vendors with detailed descriptions of their products. "In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

article thumbnail

A guide to healthcare digital transformation and the digital-first model

Healthcare It News

It aligns healthcare organizations with its customers – highly digital patients. This is one of the most important topics healthcare CIOs and other C-suite and health IT leaders can be talking about today. Data integration and interoperability are critical components of successful digital transformation in healthcare.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delivering Patient Experiences and Strategic Results with Tech Roadmaps in 2024

HIT Consultant

Navigating the portal of a healthcare system to find a physician who specializes in the care they need or make an appointment can be an ordeal in comparison. Clunky and confusing, they can frustrate patients, exacerbate worry, delay treatment and harm the reputation and business of a healthcare entity.

article thumbnail

Contact centers – the perfect proving ground for AI in healthcare?

Healthcare It News

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

article thumbnail

Why patient-centred digital systems are revolutionising healthcare

Healthcare It News

Traditionally, healthcare data has centred around clinicians and institutions who largely controlled patient interaction. This is enabling patients to interact with health professionals and get involved in their own care, leading to greater engagement, improved outcomes and increased satisfaction.

article thumbnail

How behavioral healthcare can benefit from patient portals

Healthcare It News

Some behavioral healthcare practices have begun advancing their patient portal and mobile app offerings. Native telehealth integration was a rarity in patient portals not too long ago. Why is it important for behavioral healthcare practices to embrace patient portals?

article thumbnail

Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.