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How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare It News

"In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

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Delivering Patient Experiences and Strategic Results with Tech Roadmaps in 2024

HIT Consultant

Entities face a mix of legacy systems and inherent complexities that come with managing the patient experience. Road mapping takes into account your entire digital footprint and aligns it with corporate strategy to create a one- or multi-year plan that anticipates both technological and operational changes.

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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.

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Driving the Patient Experience: What You Permit, You Promote

Baird Group

Every hospital we’ve ever worked with has a series of expectations for their staff members related to the patient experience. Things like addressing patients by their preferred name or taking responsibility for trash or spills are usually on the list. Even senior-level employees get a pass on upholding these service levels.

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ACOs not shown to improve mental health outcomes: study

Fierce Healthcare

Accountable care organizations do not positively influence treatment and outcomes for chronic mental health conditions for Medicare patients, according to a study in Health Affairs. | A new study pours water on the belief that ACOs are well-suited to handle chronic mental health conditions its patients experience.

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Accountability: Are You the Problem?

Baird Group

The difference between mediocre workers and top performers is not the goals they set but rather the accountability they have for achieving their goals. I often find that lack of accountability is the one thing most likely to impede progress. But it’s the accountability part that often falls by the wayside. What happens next?

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6 Success Strategies as CMS Drives More Accountable Care by 2030

HIT Consultant

Historically, CMS models have focused on enabling providers to increase accountability for patients’ health through ACO condition-specific models and payer-supported models like Medicare Advantage. Differentiated patient experience to improve satisfaction, clinical outcomes and loyalty.