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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare It News

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. Consumerism has shifted the healthcare paradigm from provider-driven to patient-driven healthcare decisions and patient experience.

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How virtual primary care can amplify value for providers and patients

Healthcare It News

Virtual primary care, experts say, can address challenges in traditional care by filling existing care gaps and offering various benefits to healthcare organizations, providers and patients. A big chunk of telemedicine technology and services company Teladoc Health's business is in primary care.

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Maimonides Medical Center completes massive digital health initiative in two years

Healthcare It News

At the time, Maimonides was not engaged in any telemedicine or other digital health initiatives. It was falling short of its patients' expectations in an increasingly digital world, and it was at a competitive disadvantage relative to peer organizations in the market. THE PROBLEM. " Rob Cimino, Maimonides Medical Center.

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Zoom is helping MaineGeneral Health boost its telehealth success

Healthcare It News

When the COVID-19 pandemic hit in early 2020 and everything shut down, it became imperative for healthcare provider organizations to adopt telemedicine to deliver care. But so many organizations had no telemedicine programs, and thus technology, in place. You've had great success in telemedicine using Zoom technology.

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A Hawaii health system meets island community and COVID-19 needs with telehealth

Healthcare It News

This was true even before the COVID-19 pandemic, when the main focus was provision of tertiary specialty services to patients living in rural communities on Oahu and to those on neighboring islands. "Over the last five years, we built out clinic-to-clinic telemedicine and scheduled direct-to-patient telehealth.