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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare It News

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

The pandemic fast-tracked the growing notion of healthcare consumerism , spurring several changes in the healthcare industry. These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . Reasons for shifting patient attitudes.

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How virtual primary care can amplify value for providers and patients

Healthcare It News

Primary care physicians are the heart of healthcare delivery in the United States. In addition to providing many crucial health services, they are the traffic cop to all the other forms of healthcare throughout a health system. You contend virtual primary care can amplify value in several ways.

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Maimonides Medical Center completes massive digital health initiative in two years

Healthcare It News

At the time, Maimonides was not engaged in any telemedicine or other digital health initiatives. It was falling short of its patients' expectations in an increasingly digital world, and it was at a competitive disadvantage relative to peer organizations in the market. THE PROBLEM. " Rob Cimino, Maimonides Medical Center.

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Zoom is helping MaineGeneral Health boost its telehealth success

Healthcare It News

When the COVID-19 pandemic hit in early 2020 and everything shut down, it became imperative for healthcare provider organizations to adopt telemedicine to deliver care. But so many organizations had no telemedicine programs, and thus technology, in place. You've had great success in telemedicine using Zoom technology.

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A Hawaii health system meets island community and COVID-19 needs with telehealth

Healthcare It News

Because of Hawaii's island geography and relative isolation, it faces unique challenges for delivery of healthcare services – a fact that staff members at Queen's Health Systems in Honolulu, Hawaii, know all too well. More than 10 years in the making. Recent technology upgrades this summer.