HIT Consultant

NOVEMBER 1, 2023

So they’re distracted during the conversation and then have to spend non-patient time typing up summaries. Imagine the patient experience if the representative could focus solely on empathizing and explaining. Imagine that same interaction if the representative didn’t have to multitask.

Process improvement 52

Process improvement Patient Experience Healthcare 52

Etactics

APRIL 19, 2024

These tools shed light on a patient’s insurance coverage and services provided. Closely monitoring this metric of the healthcare revenue cycle management system helps you improve your financial status. It also helps you streamline billing processes. And, you foster a positive patient experience and build professional trust.

Medical Services 52

Medical Services Process improvement Regulations Patient Experience 52

Medi Leadership

NOVEMBER 2, 2022

In our work with healthcare clients we frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.

Nursing 73

Nursing Patient Experience Hospitals Process improvement 73

Medi Leadership

NOVEMBER 2, 2022

In our work with healthcare clients we frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.

Nursing 52

Nursing Patient Experience Hospitals Process improvement 52

Vie Healthcare

APRIL 24, 2024

One thing I had been educated in is process improvement for hospitals, but not for ambulatory care systems. And so when I started seeing a lot of the work being done there and how we could improve things, I got really excited in that. I took some courses at Johns Hopkins for process improvement in patient care management. (02:20):

Healthcare 98

Healthcare Hospitals Process improvement Ambulatory Care 98

The Beryl Institute

MARCH 7, 2019

In 2011 when the Institute was still learning to crawl as a community committed to improving patient experience, I had the opportunity to meet Dr. David Feinberg. It is not just about process improvements, though we aspire to realize them. It is not just about operational efficiencies, though we need them.

Healthcare 52

Healthcare Patient Experience Process improvement Population Health 52

Healthcare It News

SEPTEMBER 16, 2022

"For example, patients often request additional information from clinicians before signing a consent form. If we provide that digitally – the timing of a procedure or the post-op care plan – we can relieve a bottleneck in the patient experience," explained Srisawan Hospital COO Dr Varis Vimolchalao.

Hospitals 188

Hospitals Healthcare Quality of Care Process improvement 188

HIT Consultant

JULY 5, 2023

How can IoT be leveraged to streamline traditionally siloed hospital processes and provide higher-level operational insight for the C-suite? What impact will smart hospital technology have on the patient experience? Valentine: Smart hospital technology benefits the patient experience in many ways.

Hospitals 52

Hospitals Patient Experience Patient Safety Nursing 52

HIT Consultant

OCTOBER 11, 2022

And for the patient, more D2C-enabled care can mean a more disjointed, episodic patient experience, without any one provider having a holistic view of their health and well-being. That begins by treating patients like consumers and offering personalized experiences.

Healthcare 52

Healthcare Primary Care Urgent Care Patient Experience 52

Vie Healthcare

JULY 26, 2023

I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve? Those are those clinical quality and patient experience surveys.

Hospitals 52

Hospitals Nursing Doctors Healthcare 52

Vie Healthcare

SEPTEMBER 30, 2021

Why the roles of health coaches and care co-ordinators are essential to engage with consumers and bridge the gap in the patient experience. The three continuums of the healthcare digital transformation journey and why hospitals need to reimagine virtual care. What’s your end stage? Can we talk a little bit about that?

Doctors 52

Doctors Urgent Care Hospitals Telemedicine 52

Patient Safety Movement

FEBRUARY 27, 2024

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. But many years before it was the nurse Florence Nightingale who taught us the importance of recording and contemporaneous note taking and even more importantly the analysis of outcome data to drive improvement.

Patient Safety 52

Patient Safety Prevention Hospitals Healthcare 52