Patient Experience Performance improvement Prevention Process improvement 
Readiness Rounds
SEPTEMBER 25, 2023
Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.
Vie Healthcare
JULY 26, 2023
It’s initiated, not as a preventative or proactive planned thing. I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve?
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