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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.

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Making a Ruckus for the Patient Experience with Denise Wiseman | E. 86

Vie Healthcare

She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. We have healthcare that being delivered on the backs of nurses and clinicians. We’ve not improved experience, not really.

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Healthcare Strategy with Cole Lyons | E.109

Vie Healthcare

Lisa and her team has generated over $1 billion in financial improvements for VIE’s clients since 1999. Since 2007, Jim has been a registered nurse working in critical care, perioperative services, and outpatient settings at nationally recognized medical facilities across three states.

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Recognizing the Role of Caregiver with Melissa Fisher | E. 79

Vie Healthcare

I’ve become a bit of a cynic because I see my father in a nursing home, and my mom is paying $12,000 a month for his care, and the person in the bed next to him is on Medicaid and paying nothing. ” Are you getting what you need to process improve? I was on so many medications.” Mom is now on her way to the ER.