Healthcare Patient Experience Prevention Process improvement 
Readiness Rounds
SEPTEMBER 25, 2023
Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.
HIT Consultant
MARCH 17, 2024
Director of Healthcare Strategy at LexisNexis Risk Solutions Healthcare delivery continues to evolve to meet ever-changing patient demands. The latest industry evolution is the expansion of retail healthcare delivery. Patient satisfaction, convenience, quality care, and brand loyalty are core to their business models.
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Sequence Health
MARCH 13, 2024
In today’s fast-paced healthcare environment, the ability to predict and prepare for incoming call volumes is paramount for medical practices, clinics, and hospitals aiming to provide exceptional patient care. By accurately predicting call volumes, healthcare organizations can optimize their staffing resources.
The Beryl Institute
MARCH 7, 2019
In 2011 when the Institute was still learning to crawl as a community committed to improving patient experience, I had the opportunity to meet Dr. David Feinberg. What was an opportunity to connect turned into a rich and robust conversation on the current state of affairs in healthcare and the opportunities we have ahead.
HIT Consultant
OCTOBER 11, 2022
When the pandemic disrupted routine procedures and primary care across healthcare, many care delivery organizations believed patients would eventually return to in-person care as they always have once the pandemic was over and restrictions were lifted. But no, we’ve upended the conventional paradigm of healthcare delivery.
Vie Healthcare
JULY 26, 2023
Episode Introduction Melissa shares the four challenges faced by caregivers today, calls on doctors to recognize family and patients as a ‘’unit’’, and highlights the ‘’unpaid, untrained, overwhelmed, burned-out’’ reality of caregiving. It’s initiated, not as a preventative or proactive planned thing. He called me proactively.
Vie Healthcare
SEPTEMBER 30, 2021
In Episode 15 of The Healthcare Leadership Experience , Lisa is joined by Thomas Foley. As Thomas asks, according to CDC data, patients only spend 15 hours in front of doctors in any given year, ‘’What happens to the other 8,745 hours? The difference between care and wellness in healthcare today.
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