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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. THE PROBLEM Memorial began offering on-demand virtual urgent care to its employees and patients via a third-party vendor in 2016. With 15,000 team members, 3,000 providers and $3.1

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare It News

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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Prisma Health saves $4M, and counting, with patient engagement tech

Healthcare It News

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "As a result - we’re seeing more and more patients show up for their appointments."

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MedStar Health Launches Patient Experience Platform Powered by b.well

HIT Consultant

– Using a smartphone, tablet, or any device connected to the internet, patients using the platform through a convenient app or website can schedule appointments with primary care, urgent care, or telehealth providers 24/7. So far, about half of the app users have used it off-hours to schedule a provider appointment.

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How virtual primary care can amplify value for providers and patients

Healthcare It News

Primary care physicians are the heart of healthcare delivery in the United States. In addition to providing many crucial health services, they are the traffic cop to all the other forms of healthcare throughout a health system. You contend virtual primary care can amplify value in several ways. How, exactly?

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

The pandemic fast-tracked the growing notion of healthcare consumerism , spurring several changes in the healthcare industry. These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . Reasons for shifting patient attitudes.