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NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

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Samaritan Health Now Offers 24/7 Virtual Urgent Care Through KeyCare

HIT Consultant

What You Should Know: – Samaritan Health Services , a leading healthcare provider in Oregon, has announced a partnership with KeyCare to offer 24/7 virtual urgent care services to their patients.

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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

A South Florida-based academic medical center, Memorial operates six hospitals, including the Joe DiMaggio Children's Hospital; numerous primary, urgent and 24/7 care facilities; a health specialty center; and a nursing home. Notably, the service was successfully launched just two months later, beginning on January 17, 2023.

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Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.

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Retail Health: Fad, Failure, or Future?

Healthcare Leadership

Patients always know what they will be paying so they can factor that into their care decision. Retail Health is a more general term (and a more loosely defined one) that is used to describe forms of healthcare provided by a retailer or in a retail-like setting. Q2 Is retail health a fad, a failure, or the future of healthcare?

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Lee Health System Leverages KeyCare’s Epic Platform to Provide 24/7 Virtual Care Access

HIT Consultant

What You Should Know: – KeyCare , the nation’s first Epic-based virtual care company, has partnered with Lee Health , a leading provider of healthcare in Florida, to deliver high-quality virtual urgent care with licensed providers (known as Virtualists).

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Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The six virtual care programs are as follows. First, Urgent Care Telehealth. An internal survey of staff users and patients conducted in July 2021 found: 63% of Virtua Health's colleagues are aware that the Urgent Care Telehealth program exists. Outcomes for the telehealth programs also were positive.