The Patient Experience Must Be Owned By All: Welcoming the Society of Healthcare Consumer Advocacy
The Beryl Institute
NOVEMBER 22, 2013
This idea rests at the very core of the global community of practice we have built at The Beryl Institute. We have been in discussion with and will soon be welcoming the Society for Healthcare Consumer Advocacy (SHCA) into The Beryl Institute community. The Beryl Institute. I have also seen a great game of ownership being played out.
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