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Customer operations in healthcare: Building blocks to transform patient experiences and minimize operational complexity

Healthcare It News

Sponsor: ServiceNow Primary topic: Interoperability Topic: Analytics Interoperability Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: ServiceNow.

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HIMSSCast: Managing critical patient feedback in real time

Healthcare It News

Aggregated grievance trends data is shared monthly with operations teams, and being able to drive insights across patient feedback data sources is a "second big win," she said.

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Full coverage: HIMSS23 APAC Health Conference

Healthcare It News

September 04, 2023 Sponsored Achieving operational efficiency while cutting cost Ascom puts all crucial functionalities for enabling mission-critical communication in one. Region Tag: ASIA Hide Collection: 0 Primary topic: Analytics Node settings: Exclude from Accelerate RSS feed

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Olympus puts telecollaboration and advanced content management on the digital health stage at HIMSS22 Europe

Healthcare It News

AI Technologies will aid the disease detection and diagnosis improving outcomes and operational efficiencies.” Collaboration beyond the walls of operating and procedure rooms. Enterprise Taxonomy: Operations Quality Care Strategic Planning Digital Health Emerging Technologies Business Care Organizational Governance Technology.

Hospitals 230
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Asynchronous video for pre-op boosts patient and staff experience

Healthcare It News

"And HCT are healthcare operations experts. "Our administrators love it because it's helping them achieve their business and operational goals," she concluded. They understand us and what we are trying to do." It's a win-win-win.

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Generative AI roundup: IBM, Wolters Kluwer and others offer new products and services

Healthcare It News

The clinical decision support system is relied on by more than two million users at over 44,000 healthcare organizations in 190 countries to view more than 650 million topics per year, according to Wolters Kluwer Health. Bias in AI and how to address health equity mandates.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

While the concept of the digital front door has been a popular topic in healthcare for some time, telemedicine has the potential to expand its impact beyond simply acquiring new patients or providing a digital entry point for care. What aspects of a hospital's or health system's patient experience can telemedicine touch?