How Essen Health Care used an AI virtual care assistant to make thousands of patient calls in just days
Healthcare It News
NOVEMBER 30, 2021
"Members who recently were discharged from the hospital or who are part of a special program could participate in our Transition of Care program with more frequent calls to identify acute needs for care coordinators and prevent rehospitalization." The campaign is still under a pilot model led by one of Essen's RN supervisors.
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