HIT Consultant

JULY 27, 2023

What You Should Know: PocketHealth today launched Appointment Reminders, a new product integrated within its image sharing platform that enables healthcare providers to reduce the number of missed appointments through personalized, automated patient-communications.

Healthcare Providers 98

Healthcare Providers Integration Hospitals Healthcare 98

Healthcare It News

SEPTEMBER 25, 2023

"But our theory was reminders outside of the office and simple, short educational pieces would drive improved adherence and ultimately better blood pressure control and outcomes. " Baptist Health needed ways to encourage patients to regularly check their blood pressure even when feeling fine. Kentucky ranks fifth in the U.S.

Primary Care 325

Primary Care Medicaid Prevention Medicare 325

Clearwave Inc

SEPTEMBER 13, 2021

Reading Time: 3 minutes In the past, many practices depended heavily on sending out postcard reminders, but they are no longer as effective as they once were. A large part of this is because patients aren’t as responsive to them as before. Digitize appointment reminders by automating them instead.

Quality of Care 98

Quality of Care Patient Experience Integration Healthcare Providers 98

Healthcare It News

AUGUST 4, 2022

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Providers and patients continued to communicate online and all but the most acute care was delivered to patients in the comfort and safety of their homes.

Patient Experience 320

Patient Experience Integration Healthcare Providers Healthcare 320

Healthcare It News

SEPTEMBER 28, 2021

Some of these issues include high no-show rates, low ratings and low patient engagement. Low volume of confirmed appointments led to high no-show rates. A part of this issue was having to rely on phone calls and a voicemail system that patients did not listen to. THE PROBLEM. " PROPOSAL.

Integration 235

Integration Health Technology Healthcare Providers Healthcare 235

HIT Consultant

DECEMBER 28, 2023

Vijay Verma, VP of Product Strategy at TeleVox Finding a frustrated patient sitting in a waiting room has become familiar. Burnout and staffing shortages plague offices nationwide, causing tasks to pile up and the lack of prioritization for patient care. Technology is readily accessible at our fingertips 24/7.

Patient Experience 116

Patient Experience Prevention Integration Doctors 116

Healthcare It News

JULY 29, 2022

Patient engagement SaaS provider PatientBond and healthcare performance improvement and analytics company Vizient are partnering up to provide Vizient member healthcare organizations with digital patient engagement and behavior change programs. WHY IT MATTERS. THE LARGER TREND. Email the writer: nathaneddy@gmail.com.

Performance improvement 213

Performance improvement Hospitals Doctors Healthcare 213

Clearwave Inc

OCTOBER 4, 2021

Reading Time: 3 minutes Virtual care is now essential in delivering care and enhancing the patient experience. The use of telehealth, virtual waiting rooms, appointment reminders and two-way texting has surged in the new patient normal. Virtual waiting rooms keep at-risk patients safe from unnecessary exposure.

Patient Experience 98

Patient Experience Doctors Healthcare 98

Healthcare It News

OCTOBER 5, 2022

While hospitals want to move quickly to engage patients digitally, they must also do no harm clinically. Many Asian hospitals are well advanced in digital engagement focused on patient communications. This has been vital in maintaining relationships with patients making fewer hospital visits because of the pandemic.

Integration 252

Integration Hospitals Patient Experience Healthcare 252

Healthcare It News

OCTOBER 22, 2021

We've seen similar results as the findings in the study with AVIA members who have implemented text and chat solutions in order to increase their patients' participation in their health journey. We can shift the message, language and frequency of text communications to best motivate patients to take action.

Prevention 254

Prevention Healthcare Providers Healthcare 254

Healthcare It News

MARCH 31, 2023

Virtua Health, the largest health system in South New Jersey, saw an uptick in virtual care appointments and digital communications during the pandemic as patients sought care at home. With this shift in patient engagement, many health systems, including Virtua, saw an incredible influx of messages to the care team.

Patient Experience 284

Patient Experience Doctors Hospitals Healthcare 284

Healthcare Success

MAY 31, 2022

These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care.

Private Practices 246

Private Practices Patient Experience Urgent Care Telemedicine 246

Healthcare It News

NOVEMBER 12, 2021

"These limitations reduced the system’s effectiveness and risked delays in patient care," read the report. These included: Inability to mail appointment letter reminders. Difficulties changing appointment type. Misleading appointment reminder calls, especially for telehealth. WHY IT MATTERS.

Ambulatory Care 217

Ambulatory Care Healthcare 217

Healthcare Success

JULY 31, 2023

As a hospital or health system, you know the value of patient engagement. You understand that it’s crucial for improving the overall patient experience and health outcomes for people of all socio-economic classes. But are you up-to-date with the latest patient engagement strategies? What Is Patient Engagement?

Prevention 130

Prevention Accountability Healthcare Accountable Care 130

Healthcare It News

FEBRUARY 18, 2022

At Bumrungrad International Hospital, chief digital MarTech officer Wisut Ua-Anant has led the development of a comprehensive digital health application that brings the benefits of transformation directly to its Thai and international patients. The patient can also easily access their health information through the Application.

Hospitals 250

Hospitals Telemedicine Patient Experience Nursing 250

Healthcare It News

MARCH 13, 2023

A patient information disclosure has impacted more than 3 million patients who use online virtual mental health platform Cerebral, according to the U.S. WHY IT MATTERS Cerebral is a consumer-facing telehealth platform providing mental and behavioral health services for patients with or without insurance.

Accountability 262

Accountability Regulations Healthcare Providers Healthcare 262

Solution Reach

JANUARY 1, 2022

It’s no secret that missed appointments are a source of frustration to every practice. Use Automated Reminders: Providing a quick and courteous reminder to patients about their upcoming appointment not only serves to jog their memory, but is also a thoughtful step that improves patient loyalty.

Prevention 97

Prevention Healthcare 97

Health Populi

NOVEMBER 1, 2023

Unique to this study is the patient sample polled: Software Advice surveyed 876 patients in September 2023 to gauge their perspectives on wearable tech and health. Nearly 9 in 10 patients would also be more likely to pick a physician who would take data from their wearable devices versus physicians who would not.

Health Data 163

Health Data Doctors Health Technology Patient Experience 163

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

Patient Experience 281

Patient Experience Prevention Hospitals Primary Care 281

Clearwave Inc

JUNE 5, 2023

Learn the importance of effective communication in healthcare and three strategies that healthcare practices can use to improve patient communication, revenue collection and engagement! Communication breakdowns can result in lapsed patients, appointment gaps and patients who feel disconnected from their healthcare providers.

Healthcare 52

Healthcare Healthcare Providers Patient Experience Integration 52

Clearwave Inc

JULY 26, 2021

Reading Time: 2 minutes Whether it’s new patients or someone coming to your practice for many years, patient engagement is key to reducing no-shows. But many medical practices struggle to provide their patients with the experience they want and deserve. It could be as simple as customized appointment reminders.

Doctors 98

Doctors 98

Healthcare Success

SEPTEMBER 20, 2022

Help Providers Win New Patients from Large Local Businesses with These Tactics. Large or dominant employers in your local communities are excellent targets of opportunity for new patients and cases. This mutually beneficial partnership helps businesses create a healthier workforce and increases brand trust and patient volume.

Healthcare 260

Healthcare Patient Experience Medical Services Prevention 260

Healthcare It News

OCTOBER 3, 2023

Health and Human Services Office of Civil Rights rule regarding the use of online tracking tools is at odds with existing HIPAA rules and could cause meaningful harm to patients and public health. They'll be forced to restrict the use of tools like embedded bus schedules or driving directions to and from a patient's location.

Regulations 267

Regulations Hospitals Accountability Private Healthcare 267

Healthcare It News

FEBRUARY 17, 2022

For Michigan Avenue Primary Care in Chicago, the most pressing need near the beginning of the pandemic was to find a way to adopt telemedicine as the primary service model during the COVID-19 lockdown, especially for mental health patients who suddenly were shut off from in-person support. Joshua Merok, Michigan Avenue Primary Care.

Primary Care 206

Primary Care Integration Telemedicine Patient Experience 206

Healthcare Success

JUNE 2, 2023

In fact, patient reviews of doctors come in third as the most influential driver in consumers’ decisions 1 (after insurance acceptance and location). While asking for reviews can feel awkward or self-serving, patients usually love sharing their opinions; they just need a little extra encouragement.

Doctors 130

Doctors Patient Experience Integration Regulations 130

Clearwave Inc

MAY 18, 2023

it can be hard for patients to carve out time to be proactive. Scheduling a well-care visit or annual exam isn’t at the top of any patient’s daily to-do list. As a result, lapsed patients can be a challenge for healthcare practices.

Healthcare 52

Healthcare Patient Experience 52

Clearwave Inc

DECEMBER 19, 2022

In this digital age, more and more patients are expecting faster communication, streamlined service and immediate answers. Patient engagement tools can allow you to communicate with your patients more efficiently and conveniently. However, it is also essential to patient care. Increases Patient Satisfaction.

Healthcare Providers 52

Healthcare Providers Patient Experience Healthcare 52

Clearwave Inc

DECEMBER 4, 2022

As a patient-centered practice, you want to exceed patients’ expectations at every step in the process. In order to accomplish this, it’s important to first meet patients where they are in terms of technological expectations. Today, 90% of patients would consider abandoning a provider that doesn’t offer digital access.

Patient Experience 52

Patient Experience Doctors Integration Healthcare Providers 52

HIT Consultant

AUGUST 9, 2022

Justin Jacobson, VP & General Manager, Patient Engagement Solutions at Nuance Communications. When patients contact their healthcare providers, they look for efficiency, convenience, and compassion. The secret to giving patients a more user-friendly experience and increasing engagement is to take a page from the corporate playbook.

Patient Experience 98

Patient Experience Integration Healthcare Providers Accountability 98

Clearwave Inc

MARCH 24, 2024

Reading Time: 4 minutes By Chloe From Clearwave | March 25, 2024 Keeping up with the latest trends and innovations in eye care is critical for ophthalmology practices looking to acquire new patients, retain loyalty and boost revenue. Add questions to digital check-in workflows based on factors like appointment type, age, etc.

Regulations 52

Regulations Doctors Healthcare 52

HIT Consultant

DECEMBER 28, 2023

Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told. It’s common for patients to have questions after an appointment or hospital stay. The numbers are worse for hospital stays.

Population Health 59

Population Health Healthcare Providers Doctors Patient Safety 59

HIT Consultant

JANUARY 13, 2023

The sheer amount of competition between healthcare practices makes it difficult for small practices to beat out the rest and attract new patients. Weave found that 52% of providers say they think patient expectations have increased since the pandemic, 33% are unsure, and only 15% think they haven’t increased.

Healthcare 97

Healthcare Patient Experience Healthcare Providers Quality of Care 97

Healthcare It News

FEBRUARY 16, 2022

Rich Parker, chief medical officer at Arcadia, has learned how to overcome data quality issues, how to value analytics for monitoring care gaps, and how to build patient and provider trust when implementing strategic patient outreach and engagement. Where are patient-engagement efforts that use text messaging falling short?

Community Practice 230

Community Practice Accountable Care Accountability Primary Care 230

Healthcare Success

MAY 9, 2022

The QR code allows hospitals and healthcare providers to satisfy this need with immediate physician-patient interaction and engagement – all through smartphones and tablets. . In this blog post, you’ll learn: Why QR codes have made a comeback, When to use them, And, 8 ways to improve the patient experience and drive leads with QR codes. .

Patient Experience 280

Patient Experience Doctors Healthcare Providers Hospitals 280

Clearwave Inc

AUGUST 2, 2021

Reading Time: 2 minutes When looking at patient scheduling tools, ease-of-use is, of course, a top priority, as a digital solution should have immediate benefits for both your patients and your staff. Clearwave Scheduling’s appointment reminders by text or email keeps patients connected to your practice, reducing no-shows to a minimum.

Patient Experience 98

Patient Experience Doctors 98

Clearwave Inc

JANUARY 10, 2023

Think of the Netflix recommendations you receive or how your Amazon app reminds you when you need to restock a household product. Here are three ways data-driven practices personalize their patient experience by using their data. Here are three ways data-driven practices personalize their patient experience by using their data.

Patient Experience 52

Patient Experience Integration Doctors Healthcare 52

Clearwave Inc

MAY 8, 2023

Reading Time: 4 minutes By Blakely Roth | May 8, 2023 To combat economic uncertainty, specialty healthcare practices are taking steps to increase patient collection, acquisition and retention — all to ensure steady growth. To create accelerated revenue potential through patient collections, acquisition and retention.

Private Practices 52

Private Practices Patient Experience Healthcare Providers Healthcare 52