article thumbnail

Nurse Burnout and the Patient Experience: The COVID Crush

Susan E. Mazer, Ph.D

Pat Linton, the founding CEO of North Hawaii Community Hospital, categorically stated that “The only difference between the patient and the caregiver is acuity.” Well, it means that whoever is standing next to the hospital bed could easily be in the bed in short order. Patient safety is directly linked to nurse burnout.

article thumbnail

At Providence, RPM is improving patient health and reducing provider workload

Healthcare It News

Providence, a 52-hospital health system based in Renton, Washington, views digital innovation as an important vehicle to overcoming industrywide challenges and transforming care delivery for the betterment of the communities it serves.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. Patients have been much more forthcoming than hospitals, the journalists have found.

article thumbnail

The Patient Experience with Jim Cagliostro | Ep. 37

Vie Healthcare

Together they discuss the challenges hospitals face in creating a positive patient experience. As Jim comments, ‘’Many patients are realizing they do have a choice…ultimately your hospital’s ability to attract new patients and retain current patients. Hint, it is also ‘’simply hard to do.’’.

article thumbnail

The Patient Experience with Jim Cagliostro | Ep. 37

Vie Healthcare

Together they discuss the challenges hospitals face in creating a positive patient experience. As Jim comments, ‘’Many patients are realizing they do have a choice…ultimately your hospital’s ability to attract new patients and retain current patients. Hint, it is also ‘’simply hard to do.’’.

article thumbnail

14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. According to Avalere Health , nearly three in four doctors work for a hospital, health system, or corporate entity today.

article thumbnail

How virtual primary care can amplify value for providers and patients

Healthcare It News

You contend virtual primary care can amplify value in several ways. First you suggest it can provide high-touch care coordination for preventive care, chronic condition management and mental health services. You further say virtual primary care can improve access to care and improve the patient experience.