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Healthcare Strategy with Cole Lyons | E.109

Vie Healthcare

Episode Introduction Cole explains why transfer of knowledge is a key goal of the Journal, why healthcare strategy can be described as moving from checkers to chess and emphasizes the importance of thinking before you speak. He also explains the importance of competition in healthcare and identifies humility as an essential leadership trait.

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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

In healthcare, speed matters. If the banking industry processed data as slowly as we do in healthcare, an ATM transaction would take a day. Action Step: Begin viewing improvements as an act that happens in the moment, not after the fact. This proactive approach can make a real difference in reducing readmissions.

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Making a Ruckus for the Patient Experience with Denise Wiseman | E. 86

Vie Healthcare

Episode Introduction Denise explains the importance of a positive attitude in ruckus making, why healthcare needs a new paradigm of CARE, and the importance of setting rather than meeting expectations. And Jim, that is exactly what we need in healthcare. Our current paradigm has healthcare that is not accessible to all.

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Recognizing the Role of Caregiver with Melissa Fisher | E. 79

Vie Healthcare

She also emphasizes the need for a pathway for dementia care, and asks why the beginning of life is so well-orchestrated in healthcare, but the end is not? 27:11 What we don’t measure doesn’t matter Melissa said healthcare can’t improve unless hospitals ask caregivers about their experience. ‘’I Do you really improve things?