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Human-centered AI can improve the patient experience

Healthcare It News

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems.

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Transforming Healthcare & Life Sciences with 5G Connectivity

HIT Consultant

Ravivrat Pandey – Associate Vice President, Indegene With its rapid adoption, 5G technology has the potential to completely revolutionize customer experiences and boost revenue in the life science industry. This ease of setup can simplify the interactions between HCPs and patients, and increase overall medication adherence.

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Accenture, Salesforce Partner on Generative AI for Life Sciences Companies

HIT Consultant

What You Should Know: – Accenture and Salesforce are investing in the development of Salesforce Life Sciences Cloud, focusing on innovation, assets, and accelerators powered by data and artificial intelligence (AI) to help life sciences companies create sustainable value and drive growth.

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Generative AI as healthcare's co-pilot

Healthcare It News

Generative artificial intelligence presents opportunities across provider functions and changing patient experiences, says Erik Barnett, North America advisory health and life sciences lead and digital advisory practice leader with Avanade, a digital, cloud and advisory service provider to healthcare and other industries.

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Salesforce Launches New Customer 360 for Health Capabilities to Deliver More Personalized Patient Experiences

HIT Consultant

What You Should Know: – Salesforce today announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs.

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Contact centers – the perfect proving ground for AI in healthcare?

Healthcare It News

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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Patient Engagement Best Practices for Life Science Companies

Twistle

As more healthcare interactions continue to move to a virtual format, there’s a new emphasis on the patient experience and creating a seamless digital health journey. Twistle partners with life sciences companies, health systems, and payers to improve health outcomes and quality of life for patients.