Remove Healthcare Providers Remove Patient Experience Remove Prevention Remove Urgent Care
article thumbnail

NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare It News

Once the COVID-19 pandemic struck, the health system needed to be able to treat the surge of patients with urgent care needs virtually so they could keep them safely at home and away from the overwhelmed emergency care system. NYC H+H patients would then be scheduled for same- or next-day clinic-based infusion therapy."

article thumbnail

ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

ChatGPT has been making an impact on enduring healthcare challenges. Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits. ", "Should I go to the emergency room or urgent care or my doctor?"

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Ways Telehealth is Transforming the Patient Experience

Twistle

Healthcare providers also embraced all forms of Telehealth to care for patients throughout the pandemic including video visits, secure messaging, remote patient monitoring (RPM), and telephone calls. Learn how Twistle helps streamline care and improve outcomes with proven automated clinical communication software.

article thumbnail

Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The enterprise health system created six distinct service lines supported by the Centers for Disease Control and Prevention. The six virtual care programs are as follows. First, Urgent Care Telehealth. Virtua Health's digital health tools earned an NPS score of 80 in high patient satisfaction.

article thumbnail

Improving The Digital Experience – for Both Patient and Employee

HIT Consultant

What’s more, patients are begging for better digital experiences – and are frustrated with healthcare’s lack of functionality. Late last year, Redpoint Global found that 80% of patients prefer digital channels to communicate with their healthcare providers.

article thumbnail

83% of Patients Provided Duplicate Health Info at a Doctor’s Office

HIT Consultant

. – This data reveals the direct impacts of inefficient data collection within the healthcare system on patients as doctors are spending too much time inputting duplicate data, and less time providing care. Glaring Obstacles in Patient Experience Improvement. Age Insights.

Doctors 52
article thumbnail

Ease of Access: Applying the “911” Principle Across Healthcare

HIT Consultant

The fastest way to access healthcare in the United States isn’t through a primary care physician or urgent care or orchestrated referrals processes. Mandana Varahrami, Chief Product Officer, CipherHealth. It comes through three taps of a button: Nine, one, and one.