Remove Healthcare Providers Remove Patient Experience Remove Performance improvement Remove Process improvement
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Making a Ruckus for the Patient Experience with Denise Wiseman | E. 86

Vie Healthcare

She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. Or as my good friend Tom Dahlberg would say, “It includes love and the relationship of all connected with healthcare.” Oh, so here we go.

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Recognizing the Role of Caregiver with Melissa Fisher | E. 79

Vie Healthcare

I find that interesting because my mom in the hospital can’t clearly even remember that she broke her hip and/or femur, and yet you’re now sending her an after-patient survey. ” Are you getting what you need to process improve? Do you really improve things? I was on so many medications.”