Remove Doctors Remove Patient Experience Remove Quality of Care Remove Urgent Care
article thumbnail

14 Ways to Reduce Long Patient Wait Times

Healthcare Success

It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care. According to Avalere Health , nearly three in four doctors work for a hospital, health system, or corporate entity today.

article thumbnail

Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare It News

The six virtual care programs are as follows. First, Urgent Care Telehealth. "By engaging with the patient in a warm handoff via a chatbot prior to discharge as part of the discharge process, the social worker is able to identify and address any barriers to follow-up. Three combined telehealth programs ?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Humana Executive: Data, Analytics Key to a Home-Focused Health Care System

Home Health Care

“Thanks to the careful and judicious parsing of population-level data, frequently aided by machine learning, … it’s become possible for providers to offer personalized care strategies for each individual patient,” Cox wrote. Home health care providers’ offerings had to grow during the COVID-19 crisis for them to survive.

article thumbnail

A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

Across all three medical conditions studied, videoconferencing, in particular, garnered relatively rave reviews among patients using the platform for the first time. In the wake of the coronavirus pandemic, note how patients’ trust and belief in the healthcare ecosystem has grown — and especially for health care providers.

article thumbnail

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

Over one-half of consumers learned about virtual care options through an online search like Google or Bing (“Calling Dr. Google!”), ”), and another one-third through a patient portal, hospital system, or urgent care website.

article thumbnail

Consumers Want Help With Health: Can Healthcare Providers Supply That Demand?

Health Populi

Whether retail clinics, telehealth, or asynchronous physician visits via mobile health apps — consumers’ adoption of these sites, away from traditional brick-and-mortar doctors’ offices and ambulatory care clinics, has hovered around 10%, Oliver Wyman gauges in this report. This survey was conducted among 2,509 U.S.

article thumbnail

Seeking Patient Engagement to Sustain Telehealth Flexibilities into the Future

NASHP

It also ushered in the use of consumer-friendly technology, such as using personal mobile phones to connect with physicians, which increases convenience for many patients. Will audio-only doctor visits and FaceTime video chatting continue to be reimbursed as if they are in-person service visits, and should they?