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Memorial Healthcare finds success with switch to Epic-based telehealth vendor

Healthcare It News

billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. THE PROBLEM Memorial began offering on-demand virtual urgent care to its employees and patients via a third-party vendor in 2016. With 15,000 team members, 3,000 providers and $3.1

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

ChatGPT has been making an impact on enduring healthcare challenges. Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits.

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Prisma Health saves $4M, and counting, with patient engagement tech

Healthcare It News

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "As a result - we’re seeing more and more patients show up for their appointments."

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How UPMC's virtual-first healthcare model works

Healthcare It News

THE OPPORTUNITY The COVID-19 pandemic created an immediate opportunity for UPMC Central to rethink healthcare beyond the walls of the office setting. The urgency, and patient demand for care, allowed UPMC to expand existing services and create a virtual center of excellence that has transformed healthcare. " Saiyed said.

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Telemedicine will become default, with more virtual treatments, expert says

Healthcare It News

And what about the blossoming trend of virtual-first hybrid care? Healthcare IT News sat down with Sean Mehra, CEO and cofounder of HealthTap, a virtual-first urgent care and primary care clinic. Defaulting to in-person visits takes up a lot more time and money for both patients and doctors.

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Teladoc to partner with Amazon on Alexa-enabled virtual visits

Healthcare It News

"By introducing and integrating our virtual first care experience with Echo devices, we are providing an innovative and convenient way for users to connect with a doctor," said Donna Boyer, chief product officer at Teladoc Health, in a statement. Kat Jercich is senior editor of Healthcare IT News.

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14 Ways to Reduce Long Patient Wait Times

Healthcare Success

The pandemic fast-tracked the growing notion of healthcare consumerism , spurring several changes in the healthcare industry. It is well-established that longer patient wait times negatively impact patient satisfaction , specifically regarding patient confidence (in the provider) and perceived quality of care.