Doctors Healthcare Providers Patient Experience Performance improvement 
Vie Healthcare
SEPTEMBER 20, 2023
She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. Or as my good friend Tom Dahlberg would say, “It includes love and the relationship of all connected with healthcare.” Oh, so here we go.
Vie Healthcare
MAY 8, 2024
Ultimately, when you think about that term, at its core, patient-centered care is about ensuring that healthcare systems and all of their processes are fundamentally designed around the patient’s needs or their experiences or their preferences I should say. And usually it is a step-wise approach.
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Vie Healthcare
DECEMBER 13, 2023
Episode Introduction In a wide-ranging conversation, Todd and Joshua share their transformative patient-doctor journey, the most important component of the quadruple aim, and why healthcare providers need to ‘’put the keyboard down.’’ It takes months to see your family doctor, and that shouldn’t be the case.’’
Readiness Rounds
JULY 31, 2023
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Are you unsure whether they genuinely contribute to patient safety and enhance the overall patient experience?
Twistle
NOVEMBER 10, 2021
The expectation of the patient experience and what it means to be engaged and communicated with has changed as well. Consider that, according to the recent Pega Systems 2021 Healthcare Engagement Survey , 63% of patients agree that they would switch doctors due to poor communication or engagement.
Vie Healthcare
NOVEMBER 8, 2023
You know, your primary doctor was probably the only doctor in your village who came and came to your home. And it’s all done by doctors, which there really isn’t that much training, to be honest. And it’s all done by doctors, which there really isn’t that much training, to be honest. So it’s much more secular now.
Vie Healthcare
JULY 12, 2023
Certainly, what gets me going is anything that contributes to solving the challenges that are standing in the way of more people having more awareness and access to affordable, high quality healthcare. The first is the lack of enough time for healthcare providers to interact meaningfully with their patients.
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