Remove Care Transition Remove Hospitals Remove Performance improvement Remove Quality of Care
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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

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State Oversight and Innovations in Medicaid-Managed Long-Term Services and Supports (MLTSS) Serving Older Adults and People with Disabilities 

NASHP

Illinois described using two dashboards to monitor performance: a population-specific dashboard that includes data on metrics such as care plan completion and care transitions and an internal-performance dashboard to examine differences in care and utilization by race, ethnicity, and region.

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State Policy Considerations to Support Equitable Systems of Care for Children and Youth with Special Health Care Needs 

NASHP

5 Compared to white, non-Hispanic CYSHCN, CYSHCN who are Black or Latinx are at particular risk of receiving infrequent, low-quality care, 6 while American Indian and Alaska Native CYSHCN are less likely to be able to access specialty treatment or receive culturally sensitive services. 27] Children’s Hospital Association.

Medicaid 125
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Supporting the Continuum of Care for Serious Illness in Medicaid Managed Care

NASHP

Serious illness is “a health condition that carries a high risk of mortality and either negatively impacts a person’s daily function or quality of life or excessively strains the caregiver.”. As part of contract and systems oversight, states engage in a range of quality assessment and improvement strategies.

Medicaid 102
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Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the Covid-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

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4 Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

There has been frequent reporting about the problem of provider workforce shortages within hospitals and health systems and the related burnout experienced when working in high-stress situations during the COVID-19 pandemic. Conversely, a hospital with a burnout-reduction program would spend only $11,592 per nurse per year employed.

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How State Medicaid Programs Serve Children and Youth in Foster Care

NASHP

13] , [14] Moreover, few CYFC with behavioral health needs receive treatment in home or community-based settings, with many accessing care in more restrictive, residential settings (e.g., residential congregate settings or inpatient psychiatric hospitals). [15] personal care items or electronics). One-time financial stipends.