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State Oversight and Innovations in Medicaid-Managed Long-Term Services and Supports (MLTSS) Serving Older Adults and People with Disabilities 

NASHP

Illinois described using two dashboards to monitor performance: a population-specific dashboard that includes data on metrics such as care plan completion and care transitions and an internal-performance dashboard to examine differences in care and utilization by race, ethnicity, and region.

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State Policy Considerations to Support Equitable Systems of Care for Children and Youth with Special Health Care Needs 

NASHP

5 Compared to white, non-Hispanic CYSHCN, CYSHCN who are Black or Latinx are at particular risk of receiving infrequent, low-quality care, 6 while American Indian and Alaska Native CYSHCN are less likely to be able to access specialty treatment or receive culturally sensitive services.

Medicaid 123
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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Reassurance to Families and Friends: These boards offer transparency and valuable information to loved ones, enabling them to access essential details about the patient's care plan, progress, or specific instructions, fostering trust and comfort in the quality of care provided. We’re here to chat anytime.

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Supporting the Continuum of Care for Serious Illness in Medicaid Managed Care

NASHP

In addition to a range of metrics related to promoting prevention and reducing utilization related to ambulatory care-sensitive conditions, ICSP measures have included advanced care planning, evidence of physician order for life-sustaining treatment (POLST), effective care transitions, and assessment and management of chronic pain.

Medicaid 100
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Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

The following describes each phase of the patient flow process and the associated obstacles that providers face, as well as some performance improvement recommendations for healthcare leaders to consider to reduce workforce stress, improve patient satisfaction, and improve quality. Inefficient Transfers.

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4 Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

The following describes each phase of the patient flow process and the associated obstacles that providers face, as well as some performance improvement recommendations for healthcare leaders to consider to reduce workforce stress, improve patient satisfaction, and improve quality. Inefficient Transfers.

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How State Medicaid Programs Serve Children and Youth in Foster Care

NASHP

These specialized MMC programs are designed to exclusively serve either CYFC [27] or Medicaid populations with chronic and complex conditions, [28] including those in foster care. Standard MMC: Standard MMC is a type of health care delivery system designed to manage costs, utilization, and quality of care.