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Newsletter, October 2023

Patient Safety Movement

We at the Patient Safety Movement Foundation are known for our recognition of loved ones who have lost someone from preventable harm in healthcare. However, we also very strongly support the heroic efforts of our healthcare workers as we seek solutions to the system faults that lead to preventable errors occurring.

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Transitional Care: How Can We Make it Better for Patients?

Healthcare Leadership

Last month on HCLDR we discussed the ideal patient discharge experience (patient separation for those in the EU and Australia). It got me thinking about another aspect of the patient journey that does not get attention – patient transfers and transitions between healthcare organizations. The Patient?

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Review of 16 Proven Strategies to Improve Patient Satisfaction & Experience eBook

Readiness Rounds

The Negatives Where there is much room for improvement is in the responsiveness of hospital staff (65% average HCAHPS score), communication about medications (61%), the quietness of the hospital environment (62%), and the patient’s care transitions (51%). The number one reason we do what we do is the patient.

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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. These boards serve as instrumental tools in fostering effective and patient-centered communication within healthcare settings.

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Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

Ben Sawyer, VP of Market Development at ABOUT Healthcare, Inc. There are pre-existing and contributing patient flow challenges that have been exacerbated by the pandemic, which can lead to burnout, and therefore are worth discussing. The extent of provider burnout over the course of the pandemic is well documented.

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What is the Ideal Patient Discharge Experience?

Healthcare Leadership

Since that is the case, healthcare providers should spend more time and energy improving their discharge experiences. Over the past year, I there has been a lot of focus on the front-end patient experience. Q1 What aspect of the patient discharge process needs the most improvement?

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4 Patient Flow Challenges Contributing to Provider Burnout

HIT Consultant

In February 2022, for example, results from a nurse survey commissioned by a prominent staffing firm showed 56% of nurses reported that their mental health and well-being has suffered due to the pandemic, and 41% are considering leaving the profession for good. How Patient Flow Challenges Contribute to Burnout.