Fierce Healthcare

SEPTEMBER 28, 2023

From appointment scheduling to real-time analytics – discover how conversational AI is setting a new standard for patient access. Despite large financial investments, digital front door solutions still fall short, leading to patient leakage and additional work for already overburdened staff.

300

300

Health Populi

MAY 27, 2020

expected they would schedule a medical appointment in the next two months. “As Over one in four patients did delay a visit to a doctor; two-thirds of these patients delayed an appointment regarding an existing condition, shown in the second bar chart. By May 14th, 2020, one-half of consumers in the U.S. The post More U.S.

Doctors 68

Doctors Telemedicine Primary Care Healthcare 68

Healthcare It News

AUGUST 18, 2023

Healthcare IT News interviewed Gartland to talk about the state of access challenges organizations face today, the unbalanced physician capacity across different specialties, and how intelligent scheduling potentially can drive improvements in both operational efficiency and patient satisfaction.

Doctors 175

Doctors Healthcare Prevention 175

Healthcare It News

MAY 8, 2023

Higher-than-average missed appointments No-shows are due to multiple factors, including social determinants of health like transportation. That achievement is significant because annually, UHP experiences a high number of missed appointments and appointments for patients waiting are sometimes "booked out way too far."

Doctors 294

Doctors Telemedicine Primary Care Healthcare 294

Fierce Healthcare

AUGUST 17, 2023

Whether the instructions are to schedule another appointment, tissue sampling or lab work, Follow-Up Navigator will surface them to the patient and prompt them to take action. Pocket Health, a medical image-sharing platform, has launched a tool to help patients stay on top of their follow-up recommendations.

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246

Healthcare It News

JUNE 23, 2022

Early on, the health system stood up a vaccine interest form created by the IT teams on a separate database that allowed anyone from the public to put their name on a waitlist for an appointment, when the health system had available vaccines. "However, this was a very labor-intensive process," she continued. " PROPOSAL.

Accountability 221

Accountability Healthcare 221

Healthcare It News

NOVEMBER 30, 2023

THE PROBLEM There were multiple phone numbers that linked to each of the separate specialties with complex phone trees that sometimes rerouted to the centralized access center or sometimes would land with the specialty that a patient was looking to schedule with. Regardless, it was a time-consuming process.

Hospitals 178

Hospitals Primary Care Integration Accountability 178

Healthcare It News

APRIL 8, 2024

Patients can utilise the app to schedule appointments, access medical records, and receive appointment notifications, fostering a proactive approach to preventative care, as patients can easily monitor their health status, and follow the recommended follow-up appointments or screenings." "The VESALIUS.m

Prevention 251

Prevention Integration Hospitals Doctors 251

Fierce Healthcare

JUNE 21, 2023

Up until recently, patients could search for providers on Zocdoc, check to see if that provider takes their insurance and then book an appointment. Providers who use Elation Health's EHR system can now integrate their calendars with Zocdoc to automatically populate appointment availability.

Integration 146

Integration 146

Healthcare It News

APRIL 18, 2024

The fact that MNGHA is a governmental hospital means that sometimes it's difficult to measure the cost when patients don't show up for their appointments, she notes, but there is a cost, "and we should be aware of it and start thinking about saving." So that kind of history gives us an insight about those kinds of patients."

Hospitals 266

Hospitals Primary Care Medical Services Nursing 266

Healthcare It News

AUGUST 27, 2021

A study published earlier this month in Manufacturing & Service Operations Management found that scheduling systems that rely on machine learning to identify patients with the highest no-show risk can lead to longer wait times for Black patients. WHY IT MATTERS. And health technology can further exacerbate those disparities.

Health Technology 281

Health Technology Healthcare 281

HIT Consultant

MARCH 12, 2024

What You Should Know: TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, is helping physicians keep their schedules filled and patients happy with the introduction of Practice Edition. Key Features: 1. – Marketing Email Campaigns: Allows practices to engage patients effectively.

Integration 105

Integration Healthcare 105

Healthcare It News

APRIL 15, 2024

Even finding time for an appointment can be difficult, given unique work schedules, family commitments and more. Virtual primary care also allows for more flexibility in the timing of scheduling appointments and convenience in where and how appointments are facilitated.

Primary Care 236

Primary Care Prevention Urgent Care Patient Experience 236

Healthcare It News

MAY 10, 2022

"In addition, HFHS has online self-scheduling and a dedicated scheduling phone line available to employees, or the employee can show up at the clinic where the medical assistant will help schedule an ad hoc appointment with a remote provider resource," he continued. " RESULTS.

Telemedicine 272

Telemedicine Integration Healthcare 272

Healthcare Success

MAY 31, 2022

These changes include modernizing business processes and focusing on improvements that positively impact patient wait times and appointment times. . Instead, they expect to wait 30 minutes or less for scheduled appointments, 45 minutes or less for unplanned visits, and 20 minutes or less for virtual care.

Private Practices 246

Private Practices Patient Experience Urgent Care Telemedicine 246

HIT Consultant

MAY 13, 2024

Simplifying Patient Workflow with Notable Sturdy Health will leverage Notable’s platform to automate several key aspects of the patient journey, including: Appointment Scheduling: Patients can now schedule appointments independently through self-serve channels, eliminating the need for phone calls and enabling scheduling at their convenience.

Patient Experience 52

Patient Experience Prevention Integration Healthcare 52

Healthcare It News

MAY 31, 2023

However, the scheduling volume of visits was "a broadly cited acute problem." " Clinicians said jumping from in-person visits to telehealth and back was frustrating – and noted that patients were less tolerant of waiting for a virtual appointment, the researchers said.

Telemedicine 293

Telemedicine Primary Care Regulations Doctors 293

Healthcare It News

MAY 19, 2022

Beginning with a comprehensive intake assessment, consumers interested in the Mental Health Clinic can opt for a one-time appointment or ongoing care scheduled for every three weeks. In addition to enhanced, evidence-based care, the company will provide patient education from expert psychologists.

Telemedicine 342

Telemedicine Doctors Healthcare 342

Healthcare It News

SEPTEMBER 28, 2021

Low volume of confirmed appointments led to high no-show rates. GPW tried solutions such as double-booking appointments or hiring staff to focus strictly on calling patients to confirm their visits, but the high no-show rate remained the same. Some of these issues include high no-show rates, low ratings and low patient engagement.

Integration 221

Integration Health Technology Healthcare Providers Healthcare 221

Health Care Dive

OCTOBER 10, 2023

Users will also be able to schedule appointments with select providers — including Walgreens, ThedaCare, Lee Health and Rise Health — through the Samsung Health app.

Health Data 130

Health Data 130

Healthcare It News

MARCH 2, 2023

To explore the efficacy of primary care telehealth, a recent Epic Research study examined the frequency of in-person physician visits that followed 18,636,522 primary care telemedicine appointments. "Americans are having a harder time securing an appointment with a doctor than 10 years ago," he pointed out.

Primary Care 261

Primary Care Doctors Telemedicine Medicaid 261

Healthcare It News

OCTOBER 19, 2023

The resource discusses how healthcare providers can explain what telehealth is, which remote communication technologies they will use in their scheduled telehealth session, the names of any remote communication technology vendors and how to find their websites and what the inherent privacy risks are.

Telemedicine 272

Telemedicine Accountability Healthcare Providers Healthcare 272

HIT Consultant

MARCH 12, 2024

Unlike traditional call center automation solutions that simply direct callers to online resources, Talkdesk Autopilot for Healthcare empowers patients by: Automating Key Tasks: Patients can now schedule appointments, make secure payments, find nearby clinics, and manage claims directly through the virtual assistant.

Healthcare 97

Healthcare Integration Healthcare Providers 97

Healthcare It News

FEBRUARY 8, 2023

Finding and scheduling a doctor's appointment online should be exactly like buying pantry items for your house on your favorite online retailer's website – efficient, straightforward and meeting your expectations. Bulky online scheduling tools are no longer enough to attract and retain patients. healthcare system.

Healthcare 202

Healthcare Public Health services Hospitals Patient Experience 202

HIT Consultant

MARCH 20, 2024

Configuration and Filtering: Artera seamlessly integrates with the Electronic Health Record (EHR) system to receive referral data, facilitating automated outreach to patients for scheduling. Providers can tailor referral outreach based on various factors like schedule, authorization, priority status, and referral location.

Healthcare Providers 98

Healthcare Providers Regulations Integration Patient Experience 98

Healthcare It News

DECEMBER 26, 2023

"When a patient is referred to this part of the program, our provider sees them virtually within 24 to 72 hours, which removes the barrier of having to wait for an in-person appointment." The provider works with the patient to establish a primary care physician and assists in scheduling the first in-person appointment.

Primary Care 245

Primary Care Telemedicine Medicare Nursing 245

Healthcare It News

NOVEMBER 12, 2021

The Department of Veterans Affairs' Office of Inspector General released a report this week examining whether the VA's new scheduling system, implemented as part of its electronic health record modernization contract with Cerner, had been effectively deployed. These included: Inability to mail appointment letter reminders.

Ambulatory Care 204

Ambulatory Care Healthcare 204

Healthcare It News

SEPTEMBER 10, 2021

Prior to the pandemic there were no platforms designed for mass patient registration, complex scheduling and communication, let alone platforms that managed all the specific information required for COVID-19 vaccinations, said Jonathan Golden, Georgia deputy area director of CORE. THE PROBLEM. " PROPOSAL.

Integration 202

Integration Healthcare 202

Healthcare It News

JANUARY 23, 2023

The convenience and comfort telehealth delivers for managing non-urgent, routine care for mental health, chronic disease or pain is too good to revert to always in-person appointments. And it's not simply about virtual appointments, many patients want greater visibility and access to their whole health history online.

Telemedicine 342

Telemedicine Healthcare Patient Experience Integration 342

Healthcare It News

APRIL 8, 2024

On average, it would take an hour in the pre-anesthetic appointment to convey the redundant information. These lengthy appointments acted as a bottleneck to getting patients into the OR. Additionally, patients would often forget the information they heard and call in with questions, and staff would repeat the information.

Quality Assurance 231

Quality Assurance Nursing Health Science Hospitals 231

Healthcare It News

APRIL 7, 2023

When the world went into lockdown and in-person care was restricted, these technology platforms stepped in to minimize in-person healthcare interactions by offering digital scheduling, appointment reminders, intake forms, health records, prescription fills, patient monitoring, chronic care and more. Here are three key findings: 1.

Prevention 337

Prevention Digital Care Healthcare Providers Healthcare 337

Healthcare It News

DECEMBER 5, 2022

"That investigation confirmed that third-party tracking technologies were installed on Community's website, including the MyChart patient portal and on some of our appointment scheduling sites," the health network said in the statement.

Accountability 255

Accountability Healthcare Providers Healthcare Hospitals 255

Healthcare It News

AUGUST 16, 2023

PROPOSAL Low-income seniors from disadvantaged backgrounds are less likely to be ready for the transition to telehealth while also having less control of chronic medical conditions that require regular follow-ups and higher rates of reliance on transportation for appointments, Lu explained.

Telemedicine 243

Telemedicine Medicaid Healthcare Prevention 243

Clearwave Inc

SEPTEMBER 13, 2021

With recent technological advances that make remembering upcoming appointments more convenient, postcards require extra effort from a patient. Relying on them as your only means of appointment reminders sets your practice up for no-shows and unhappy patients. Digitize appointment reminders by automating them instead.

Quality of Care 98

Quality of Care Patient Experience Integration Healthcare Providers 98

Home Health Care

FEBRUARY 22, 2024

Axle Health — a scheduling and workforce management software for home-based care providers — has raised $4.2 Axle Health allows providers to arrange home-based care visits through its dashboard for communication and scheduling, specifically around coordinating appointments and routing clinicians to various homes.

Nursing 109

Nursing Integration 109

Clearwave Inc

MARCH 7, 2024

Reading Time: 4 minutes By Chloe From Clearwave | March 7, 2024 Patient self-scheduling has gone from a nice-to-have to a deal-breaker for prospective and existing patients. When patients do call in to book appointments, they face long hold times, abandoned bookings and significant dips in patient retention.

Doctors 52

Doctors Healthcare 52

HIT Consultant

SEPTEMBER 6, 2023

What You Should Know: – GE HealthCare and Mass General Brigham form a strategic collaboration on the co-development of an artificial intelligence (AI) algorithm that will help increase scheduling operations effectiveness and productivity.

Healthcare 111

Healthcare Hospitals 111