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Tips for Improving Customer Service in a Healthcare Call Center

Sequence Health

Patients and their families rely on call center agents to provide accurate information and support during difficult times. Call centers should constantly improve their customer service for better patient experience and fewer complaints. Read more: How To Use Healthcare Call Centers To Provide A Better Patient Experience?

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Newsletter, March 2024

Patient Safety Movement

Patient Safety Awareness Week March 10–16, 2024 The Patient Safety Movement Foundation has innovatively outlined actionable evidence-based practices to address high-priority preventable harms, fostering a collaborative learning ecosystem and promoting shared accountability.

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Deliver breakthrough value with Microsoft Cloud for industries: Latest release

Cloud Blogs

First and third-party applications may be integrated with Sustainability Manager to help organizations increase the capture of organizational, operational, and emissions data and improve their sustainability accounting. Partners such as Interica and RoQC are ready for deployment for data ingestion and quality assurance and control.