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Improving Patient Experience: 8 Overlooked Fundamentals

Readiness Rounds

Patient experience is a complex area, with some aspects going unnoticed and others not fully understood. Based on our extensive experience working with various hospitals, we wanted to share the important but often overlooked factors that have a big impact on both patient satisfaction and the overall experience.

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Executive Leadership Rounds: 9 Steps to Improve HCAHPS + Staff Engagement & Retention

Readiness Rounds

In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. It is unlikely to consistently improve and sustain patient experience without hardwiring the Executive Leadership Rounds process.

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Expanding the Perinatal Workforce through Medicaid Coverage of Doula and Midwifery Services

NASHP

Community-based models of care , including care delivered by doulas and midwives, is shown to improve health outcomes, patient experience, and potentially reduce costs. Doulas must also be trained in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and adult and infant CPR.

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Patient Engagement: A Two-Way Relationship with Lonnie Hirsch | E. 77

Vie Healthcare

I’m also big into educating and empowering more people on ways they can live healthier lives and avoid preventable disease. And as far as assigning or building patient engagement teams or patient engagement leaders, it’s part of the process, but it’s also a trap. Lonnie (13:19): Yes, yes, and yes.

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How Tech Transforms Echo & Medical Devices with Clifford Thornton | E. 82

Vie Healthcare

You got to take that into account.’’ Keeping the focus on people: ‘Just an example, in New York state, they just made a certain nurse to patient ratios mandatory, meaning it’s a state law in their intensive care unit. So they have to adhere to these nurse to patient ratios in all New York ICUs now. Something can go bad.

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Optimizing Healthcare for Heart Disease with HeartFlow | E. 62

Vie Healthcare

HeartFlow’s non-invasive, cutting edge technology aims to improve the patient experience and make cardiovascular care easier for physicians. 13:30 Invasive treatments impact the patient experience Lauren said that over half of patients undergo diagnostic cardiac catheterization unnecessarily.

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How Nurse Coaches Can Support Healthcare Professionals & Their Health Systems with Alexcie Sanchez | Episode 57

Vie Healthcare

In Episode 57 of The Healthcare Leadership Experience, Jim Cagliostro is joined by Board-Certified Nurse Coach Alexcie Sanchez BSN, RN, CEN, NC-BC to discuss the impact of her role on nursing and the community. 12:15 Partnering with a nurse coach is a powerful experience. Episode Introduction.

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