Remove topics patient-access
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Patient concerns in healthcare digitalisation: Rising inequalities

Healthcare It News

Digitalisation in healthcare holds the promise of optimising processes and expanding access to care. In some European countries such as Slovenia, Croatia, Estonia, Poland and Hungary, patients can access national portals that contain their prescriptions, referrals, discharge letters, etc. What do patients worry about?

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? What aspects of a hospital's or health system's patient experience can telemedicine touch?

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HIMSSCast: Managing critical patient feedback in real time

Healthcare It News

Whether they are on Standford's inbound and outbound calls, automated voice systems or mobile channels, patients can be heard through the health system's engagement tools and processes. At Standford Healthcare, that information flows across channels – including written letters – and drives patient relation team workflows.

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HIMSSCast: Five steps to a better patient experience

Healthcare It News

"While organizations are counting on efficiency gains and prime customer satisfiers like convenience and greater access to health information and greater provider collaboration, the foundation of future customer experience initiatives must be built on delivering empathy at scale."

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HIMSSCast: Whole person care and data interoperability drivers

Healthcare It News

Social determinants of health – the food, shelter and security attributes of patients that exist outside of care settings – contribute disproportionate risks for disease, hospital readmissions and a lack of access to quality healthcare among vulnerable populations, including people on Medicare. Like what you hear?

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Biosimilars Role in Improving Patient Access

Healthcare ECONOMIST

Today I was on Mark Hansan and Scott Howell’s podcast Prescription for Better Access Podcast on the topic “ Biosimilars Role in Improving Patient Access “ The full episode with description is below or you can download the audio-only podcast here.

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At Denver Health, telehealth education and equipment help close equity gaps and boost engagement

Healthcare It News

"Some 70% to 80% of these DHA residents are established patients at Denver Health. "The majority of these patients are racial/ethnic minority populations (72%), dually eligible for Medicare/Medicaid, with multi-morbidity and high healthcare needs, and lower health and digital literacy," she added.