Service Recovery: Receiving Patient Feedback and Owning Mistakes
Medical GPS
JUNE 3, 2021
A Professional Patient. Growing up with asthma and a whole slew of allergies, I can’t contribute my entire healthcare experience to my children’s ailments alone, but they definitely promoted me to the top of my career as a professional patient. My name is Amanda and it’s a joy to join you today for this week’s Thinking Thursday TIPs.
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