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The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Two-thirds of people want to receive medication reminders, too.

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Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

Health Populi’s Hot Points: A column in JAMA published January 11, 2019 discusses Personal Health Records: More Promising in the Smartphone Era? And again, most doctors told PwC they’ve brought up the subject of such digital therapies to patients, and 26% of patients have raised up the topic with their doctors.

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“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

It’s a potential consumer/patient market that AmWell could serve, but not every person with access to telehealth services takes advantage of that supply side. Dr. Peter Rasmussen explained that there are many reasons consumers don’t yet engage in virtual health services. population.” Remember the Field of Dreams effect? “If