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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch?

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Where AI innovation has taken one EHR vendor in 2023

Healthcare It News

Healthcare IT News sat down with Paul Brient , chief product officer of athenahealth, to gain his insights into how artificial intelligence can improve patient experiences and healthcare delivery, simplify healthcare interactions, and make healthcare more accessible, as well as hear how the electronic health record vendor is using AI today.

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits. How can hospitals and health systems harness ChatGPT and other LLM-based technologies to improve patient care? ChatGPT has been making an impact on enduring healthcare challenges.

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The Digital Advantage: Augmenting the Healthcare Customer Experience

HIT Consultant

It’s no surprise that when it comes to healthcare, consumers are now seeking a better customer experience on par with the quality of the clinical care they have come to expect. Medicare’s older generations typically value clear instructions, support, and easy access to human representatives and may require straightforward solutions (i.e.

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2 Out of 3 Cancer Centers Are Still Struggling with Staffing Shortages

HIT Consultant

With nearly two thirds of respondents struggling with staff shortages and half of respondents pursuing growth, the only way to accommodate patient demand in this highly constrained environment is to unlock capacity and resources through a combination of AI, automation, and smart operational choices.”

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UNC Health's CIO talks generative AI work with Epic and Microsoft

Healthcare It News

Lamm and peers at Stanford, the University of Wisconsin, and the University of California at San Diego are part of a pilot project by electronic health records giant Epic, testing Epic's large language model AI capabilities to enhance the provider experience. What is the goal of this project?

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For 2023, patient experience, 'smarter' analytics and data-driven medicine

Healthcare It News

Matthew Gitelis, CEO of PatientIQ, a health IT company deriving insights from patient-reported outcomes data, has some thoughts about healthcare information technology in 2023. For one, that patient experience will be king in the year ahead. You predict the patient experience will be king in 2023. Why and how?