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HIMSSCast: Patient experience in 2024: What's next?

Healthcare It News

Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare. The question is: How to continually improve it? This week's podcast looks at what's on the horizon for the patient experience and seeks to answer that question.

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Patient experience: new perspectives on person-focused care

Healthcare It News

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. From appointment booking to post-discharge follow-up, hospitals and health systems are striving to innovate and personalize the way people navigate their care journey. Health IT Investment: The Next Five Years.

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Epic-linked text messages enhance patient experience, improve outcomes at Community Health Network

Healthcare It News

Thousands of patients of Indianapolis-based Community Health Network were missing critical updates from the health system. Patients were calling into the health system complaining they did not receive an appointment reminder, a link or other information they needed. THE PROBLEM. All told, 5.7%