Executive Leadership Rounds: 9 Steps to Improve HCAHPS + Staff Engagement & Retention
Readiness Rounds
AUGUST 14, 2023
In hospitals, where patient experience is important and quality of care is non-negotiable, a subtle yet profound practice has emerged as a catalyst for positive change: Executive Leadership Rounds. It is unlikely to consistently improve and sustain patient experience without hardwiring the Executive Leadership Rounds process.
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